Hard Drive Failure & Data Recovery (Cape Town Area)

Over-Dose

Well-Known Member
Joined
Mar 15, 2010
Messages
223
Reaction score
2
Location
Cape Town
Hi,

I run a dual boot PC, with Windows 7 Ultimate 64 bit as my primary install drive, and Windows XP SP3 as my secondary drive. Win 7 is for most of my gaming and internet setup, with most of my multimedia downloads and initial storage (before moving data to a whole host of back up external drives). The Win XP SP3 drive is my recording studio drive, and I kept it separate because of the sheer amount of data that this requires.

Both the OS drives are WD Caviar Black 640GB drives, and have to this day never given me any issues. I have a PSU connected to the machine, which are both a bit long in the tooth.

However, since all these load shedding incidents, I have tried my best to shut down everything before the scheduled time. But for some reason yesterday, when I was registering software on the studio Win XP OS side, I restarted the machine and received a "Failed Write Error", which listed the Windows 7 drive letter, as the machine was shutting down.

After that, the PC won't even see the hard drive that has Windows 7 attached to it. So which means that my dual boot installation will not startup as it reaches a "NTLDR Missing Error" and it just stops there. My BIOS won't also recognise the primary master drive for the Win 7 drive. So I shut down the machine, disconnected the power and removed both drives and attached them both to my laptop as external drives via an enclosure I have.

The Windows XP drive shows all the files as I remember them.

The Windows 7 drive does not even spin inside its case, and the laptop recognises that a drive is being connected, but the standard notification or autoplay screen do not show up. Then I check it via Disk Management, and it shows unknown disk and nothing else. It does however want to initialise the disk, which I am aware will most likely delete information on the drive, which I am not too keen on.

I have tried a whole host of online recommended free tools (apart from DDRescue which I am about to try), and none of them detect the drive, or anything on the drive if they do see parts of it.

Am just wondering if there is anything else I can safely try myself, before considering the very expensive task of data recovery. I do have some information that I would desperately need on the drive, however all the installed software I can rebuild very easily. But I do need some of my iTunes libraries, documents and other stuff.

And if I have to resort to data recovery, who are a reputable but decently prices company within the Cape Town area, who can either rebuild my drive, or else be able to get most of my data on the drive.

It's such bad timing, as I was busy searching for a new computer now, and I wanted to be able to do a recon of what is installed and make sure the new machine has the same software.

Any ideas are welcome.

Thanks in advance. :(

Windows 7 Disk Management Error Message.jpg
 
There is a fellow in Rosebank, name David Long who may be able to assist you. Tel: 021-6894134, email [email protected]

Thanks, will give him a shout. Is he any good?

South Bit.
You can ask DJ... for a reference.

The reason I mentioned reliable and reasonable, was because I had seen South Bit's price list and as much as I am in need of help, I am also not working on an unlimited budget. They are beyond my price range at the moment. Thanks though.
 
You get what you pay for. SouthBit are without a doubt the top company to help you out if this data is important to you.
 
+1 for South Bit.


I used them a few years ago. Dropped off the drive in Black River Park and collected it a week later.





Have invested into multiple backups since then including 1tb on OneDrive that comes with Office 365. Initial upload was a schlep but if a drive fails now it will just get chucked.





Also using Cobian Backup to schedule my daily backups.
 
Thanks for responses so far. If anybody has any other ideas, they are most welcome.
 
Believe it or not, his prices are faaaaaaaaaaaar more reasonable that same profession in GP....
 
Thanks for responses so far. If anybody has any other ideas, they are most welcome.
There will be no more suggestions, I am afraid. Drive doesn't even spin up, it is hardware failure. Replacing PCB require reprograming EEPROM with the old one, not DIY job. This is a best case, as motor chip failure frequently brings down preamp as well (which means headstack replacement).
+1 for Southbit. Ask for MyBB discount. Sorry it is a bad joke. :)
 
Last edited:
If anybody has any other ideas, they are most welcome.

If the drive does not power on or spin up you could try removing the two TVS diodes. They are a protection mechanism for voltage spikes, if they fail (as per design) they isolate power from the drive to protect the electronics. Not saying it's that but it could be and it's relatively simple to remove them and try again before resorting to expensive data recovery.
 
I also thought about TVS diodes, but they usually fail on power on, not when power is already applied (or soft restart), If I read it correctly. Write error means that hard drive had been previously recognised/operational and stopped responding during write operation. It doesn't harm checking TVS diodes, anyway, very simple operation.
 
We do give MyBB discount :)

OP, bring the drive in and if the job is not too complex I'm sure we can do something nice on the price for you.
 
Top
Sign up to the MyBroadband newsletter
X