My sister has issues with one of her orders. She placed the order about 2 weeks ago and when she received the invoice for the Customs tax, she noticed that her delivery address was incorrect. She tried contacting Temu and Buffalo to have it changed. Where they got that specific address from only they will know. Her address on the order was correct. Temu said they couldn't assist because it wasn't in their possession any longer.
She tried contacting Buffalo by email, whatsapp and phone. First Buffalo said they couldn't do anything because they haven't received it. Some of the agents she spoke to at Buffalo was very unprofessional and rude. Last week Wednesday she managed to speak to someone after holding for 30 minutes. They told her that the delivery address will be changed while they were on the phone.
Today she saw on the tracking that the parcel is on its way to George in the Western Cape with some ITT courier company and she stays here in Heidelberg, Gauteng.