HDD Fell and not Reading

Garyvdh said:
You don't. You throw it in the trash or tear it open and pull the magnets out to use as very expensive fridge decorations.

Seriously, unless you want to fork out 6 grand to have CSSI repair and recover it for you... there is not much else to do.
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:wtf: :mad: 1Tb of data ISM (in sy moer)
 
Odracir said:
:wtf: :mad: 1Tb of data ISM (in sy moer)
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Yes, just be thankful that it is not all your wife's documents, work, school projects, accounts for the last year.... not that I have ever done that... recently... much. :whistle:
 
ponder said:
You can remove the TVS diodes on the logic board but it's better to replace them incase you get a spike. This is just something you can try but it might not be a fix.
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I'm not a techie, how will this help me recover my data?
 
timbles said:
ver helpful there gary.
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Yeah well , if he had not opened it I may have been able to organise him a warranty replacement. Those drives come with a 2 or 3 year warranty replacement as long as they have come into the country via the official importer.
I got one replaced this morning for a different friend.

Craig , pm me the serial number and I will have it looked up.

I dont know people start stuffing arround with the drives. Most of them carry multi year warranties by the importers.
Seagates are all 2 to 5 years warranties depending on the model of the drive.
 
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Gary Waterworth said:
Yeah well , if he had not opened it I may have been able to organise him a warranty replacement. Those drives come with a 2 or 3 year warranty replacement as long as they have come into the country via the official importer.
I got one replaced this morning for a different friend.

Craig , pm me the serial number and I will have it looked up.

I dont know people start stuffing arround with the drives. Most of them carry multi year warranties by the importers.
Seagates are all 2 to 5 years warranties depending on the model of the drive.
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Will the replacement drive have all his data on it?
 
Odracir said:
I'm not a techie, how will this help me recover my data?
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Well if your drive is completely dead, does not spin up or seen by bios it might mean at some stage it received an electrical spike. The TVS diodes (usually two of them, one for the 5V rail & one for the 12V rail on a 3.5" drive) would have taken the knock but the drive will no longer function as it cannot get power. Replacing the TVS diodes could restore your drive back to life if this is indeed the what has happened to it. If you have a stable PSU and sure there wont be spikes you can remove the TVS diodes, connect the drive and if it works back up your data.

Can you post a clear picture of the component side of the logic board? Also, what make & model is the drive?
 
Garyvdh said:
You don't. You throw it in the trash or tear it open and pull the magnets out to use as very expensive fridge decorations.

Seriously, unless you want to fork out 6 grand to have CSSI repair and recover it for you... there is not much else to do.
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I disagree with that, assuming the platters have not been damaged in anyway and the data is worth the cost, you can easily recover data by having the platters transferred to another drive with a working IC and motor drive.

Though i do note you have mentioned data recovery.
 
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Rodent-Boy said:
Will the replacement drive have all his data on it?
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Lets see ..

He mentioned "collection" so the means probably movies/series or music. Not something that is hard to replace or worth spending money on to get recovered.

All I am pointing out is that lots of people are saying just open it up for magnets and crap. I am saying stuff that. Take it in and get a replacement under warranty. If it was brought in with the official importers they will just replace with a current equiv product if they do not have that model in stock still.
 
Gary Waterworth said:
Lets see ..

He mentioned "collection" so the means probably movies/series or music. Not something that is hard to replace or worth spending money on to get recovered.

All I am pointing out is that lots of people are saying just open it up for magnets and crap. I am saying stuff that. Take it in and get a replacement under warranty. If it was brought in with the official importers they will just replace with a current equiv product if they do not have that model in stock still.
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Thank you very much Gary and yes you are correct it was mostly my SERIES that I had on there. The data would be nice to recover, but if not I will have to sponge around and get the data again. 1Tb of SERIES, not easy to get hold of again. But thats life.

The other thing, I was hasty and upset and then opened the casing and took the HDD out. A friend of mine tested it on a PC and says the PC just beeps and I also tested it on a Multimedia Player and it says "Device not Recognized" in Windows. I got the HDD backdoor, so thought Warranty not valid anyway so just opened it. Trying my luck here, but is there anyway possible that I can get swop my drive out.

@Gary, which Serial number are you talking about ?
 
It's amazing how it takes these events to ram home the message of doing backups like we all know we should.
 
craigdoepie said:
The other thing, I was hasty and upset and then opened the casing and took the HDD out. A friend of mine tested it on a PC and says the PC just beeps and I also tested it on a Multimedia Player and it says "Device not Recognized" in Windows. I got the HDD backdoor, so thought Warranty not valid anyway so just opened it. Trying my luck here, but is there anyway possible that I can get swop my drive out.

@Gary, which Serial number are you talking about ?
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You mentioned a Freeagent go.
On the case at the bottom on a seagate sticker there should be a S/N: number
The actual drive in the case is still the origional or have you replaced it with another drive ?
Maybe post a pic of what the casing looks like. Did you damage it when you opened it up ?
 
Gary Waterworth said:
You mentioned a Freeagent go.
On the case at the bottom on a seagate sticker there should be a S/N: number
The actual drive in the case is still the origional or have you replaced it with another drive ?
Maybe post a pic of what the casing looks like. Did you damage it when you opened it up ?
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Yes it is a Freeagent Go, what I will do is take a pic of what it look like and then you can advise me from there. It's still the original HDD in the casing. The casing is totally open, but as mentioned above I will take a pic and post it.

@Kayvee, that is so true. But you know us humans, never think the worst thing can happen to you.
 
craigdoepie said:
Thank you very much Gary and yes you are correct it was mostly my SERIES that I had on there. The data would be nice to recover, but if not I will have to sponge around and get the data again. 1Tb of SERIES, not easy to get hold of again. But thats life.
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recently lost about that much in series. wasn't too fussed to be honest. i had actually been looking to prune my collection in any event and that just made my decisions easier.

but then again that may be an easy position to take with 4meg uncapped (seeing as if i really wanted to, within a 2 month period I could conceivably have it back). Well perhaps not the Gummie Bears and Thundercats.
 
ponder said:
Well if your drive is completely dead, does not spin up or seen by bios it might mean at some stage it received an electrical spike. The TVS diodes (usually two of them, one for the 5V rail & one for the 12V rail on a 3.5" drive) would have taken the knock but the drive will no longer function as it cannot get power. Replacing the TVS diodes could restore your drive back to life if this is indeed the what has happened to it. If you have a stable PSU and sure there wont be spikes you can remove the TVS diodes, connect the drive and if it works back up your data.

Can you post a clear picture of the component side of the logic board? Also, what make & model is the drive?
Click to expand...

It's a seagate 500gig HDD.
Will see about posting the pic as the HDD is not with me.

Thanks for all the help ;)
 
Odracir said:
Onto what do you suggest I backup my data?
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Onto another/multiple other drives, optical media, online storage like Dropbox, etc, etc. Lots of varied options, all depends how much you value your data.

Btw, wasen't having a go at those that recently lost data, just a general observation, and FWIW, that's how I learned too way back when ;)
 
Odracir said:
It's a seagate 500gig HDD.
Will see about posting the pic as the HDD is not with me.

Thanks for all the help ;)
Click to expand...

If it's a ST3500320AS it could be related to the firmware issue they suffered from and the drive can be restored to working condition.
 
ponder said:
If it's a ST3500320AS it could be related to the firmware issue they suffered from and the drive can be restored to working condition.
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If it is (I will have to check) then how do I go about fixing the firmware issue?
 
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