Hello how get an openserve B number using ? my serial number

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Zvinos

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Hello how get an openserve B number using my serial number ?
My serial no is 4857544327113D9E
 
Telkom need the B to activate my fibre line
The technician didn't write it the ONT when he did the installation
 
Zvinos said:
Telkom need the B to activate my fibre line
The technician didn't write it the ONT when he did the installation
Click to expand...

The line should be active already when Openserve technician leaves the property.

The B number should not be required to activate but Telkom would be able to obtain the B number from the order they have placed.
 
AfriNatic said:
The line should be active already when Openserve technician leaves the property.

The B number should not be required to activate but Telkom would be able to obtain the B number from the order they have
Click to expand...
 
AfriNatic said:
The line should be active already when Openserve technician leaves the property.

The B number should not be required to activate but Telkom would be able to obtain the B number from the order they have
AfriNatic said:
The line should be active already when Openserve technician leaves the property.

The B number should not be required to activate but Telkom would be able to obtain the B number from the order they have placed.
Click to expand...
The line is not activated my ONT Los light has been flash red since two weeks ago when the technician did the installation.
Click to expand...
 
Zvinos said:
The line is not activated my ONT Los light has been flash red since two weeks ago when the technician did the installation.
Click to expand...

That should not be the case at all. This could mean that the installation is incomplete and Telkom would need to log a fault with Openserve to assist with the incomplete installation order.
 
My fibre line was installed 20 days ago. The Los light is flashing red on the ONT since installation. However the technician didn't bring the Wi-Fi router. My question is do you need Wi-Fi router to be connected on the ONT for the Los to disappear or for the fibre line to be active
 
Zvinos said:
My fibre line was installed 20 days ago. The Los light is flashing red on the ONT since installation. However the technician didn't bring the Wi-Fi router. My question is do you need Wi-Fi router to be connected on the ONT for the Los to disappear or for the fibre line to be active
Click to expand...

Red los light flashing means a fibre fault. Plugging in a router won't make a difference.
 
AfriNatic said:
That should not be the case at all. This could mean that the installation is incomplete and Telkom would need to log a fault with Openserve to assist with the incomplete installation order.
Click to expand...
My fibre line was installed 20 days ago. The Los light is flashing red on the ONT since installation. However the technician didn't bring the Wi-Fi router. My question is do you need Wi-Fi router to be connected on the ONT for the Los to disappear or for the fibre line to be active
 
My fibre line was installed 20 days ago. The Los light is flashing red on the ONT since installation. However the technician didn't bring the Wi-Fi router. My question is do you need Wi-Fi router to be connected on the ONT for the Los to disappear or for the fibre line to be active
 
My fibre line was installed 20 days ago. The Los light is flashing red on the ONT since installation. However the technician didn't bring the Wi-Fi router. My question is do you need Wi-Fi router to be connected on the ONT for the Los to disappear or for the fibre line to be active
 
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