I recently had fibre installed on the MetroFibre network via Axxess.
Provisioned a 250/250 line which was installed and activated all in a day - have to say the guys that did the installation were extremely efficient and quick! Router was also delivered on the same day the installation was...
I have just moved locations and in House A(old house) i already had an Fibre Contract with Afrihost so i decided to migrate my package to House B(New House). I sent in the migration on 27th October and selected the 2nd November for the call out.
I contacted the Afrihost Whatsapp on the 28th to...
Ive been dealing with these guys for 5 weeks now and getting nowhere beyond the ISPA who ive already logged a case with is there anywhere else i can go to get assistance. I ordered fibre through webafrica and before i could even complete the online form i had an agent calling me fast forward to...
Good day, can anyone advise me on how long a line take to provisioning after you have switch from one isp to another.
My new isp is telling me that the line is busy to provisioning with them. It is an octotel line
so moved into my flat almost 2 years ago and when I moved in, I was told that there was fibre available to all units, so we have a fibre box installed and everything through Vumatel. However, I'm assuming the previous tenants had fibre based on the fact that when I tried to order fibre though...
I moved into an apartment in Camps Bay last month where the previous tenant had a working Fibre service with Telkom.
I placed a Fibre internet order on Afrihost on the 6th September.
Over the last 4 weeks and many many calls, Afrihost delivered a WIFI router two weeks ago (I've been invoiced...
I've always been very happy with my mweb service. Today, I'm just beyond passed off
I called in for technical assistance with the installation of my new modem. Waited 25 min to get through from my mobile. Finally got through half way through my call I couldn't hear the tech anymore. He kept...
Dear All,
Background
Vumatel is currently busy rolling out fibre in a small town in Limpopo.
I have a list of +- 7 addresses where fibre will be needed.
Objective
How can I ensure the fibre "external capping"/ "joint box" is installed at each property?
Why all this fuss?
I would like to...
I recently had frogfoot installed. I tried everything to get my Netgear Orbi RBK in router mode to connect with PPPOE with my correct username and password after it stopped working, was fine for 4 days?
It works from the gigapoints' Ethernet port directly to my computers' lan port with the same...
Hello,
I moved in a complex with Vumatel fibre and it has the below item(DHS Zone router). I will collect a router from afrihost, Does the below item need to plug in a power adapter or do I just plug in a fibre router to its ethernet port to get internet? I had adsl before.
Hi Guys,
Is there someone who was involved in getting Telkom/Openserve to bring Fibre in their Estate/Complex and can you advise how you did it, Who you contacted and what is expected from you.
Would really appreciate your feedback.
Our complex (in supposedly the richest square mile in Africa) just got fibre last month. SADV did the build. They did the fibre drop into our unit two months ago (ran the cable from the outside into our unit at a termination point), and since then we've been waiting to go live.
I placed my...