HELP! ADSL Line keeps dropping

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Lanthie

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I have a 4Mb ADSL line. Mweb is my ISP - I am on Business Uncapped. Usually my ADSL line works fine synce'd at 3Mb (Far too slow for my liking but stable nevertheless - I am around 4-5km from the exchange). For the last 2 weeks my line keeps dropping and my speed is not stable - seems to work in spurts and splutters. I have called M-Web and dealt with a lady who has been very helpful. Have also dealt with Telkom who was here yesterday. Telkom insists my line is clear and there is nothing wrong. They have rebooted DSLAMS etc etc. He plugs in his laptop and router and of course it works wonderfully. My ADSL does work wonderfully - for short periods of time. I have to keep rebooting my CISCO router (supplied by M-Web) 3 or 4 times a day and force a re-sync of my line. Telkom says all in fine / M-Web says all in fine. The only solution Telkom has is to drop my line down to 2Mb or even 1Mb. My point is that it has worked fine on 3Mb in the past, only just recently had a problem. How do I resolve the issue?
 
My line is syncing at 4mb, but I have the exact same problem, and it is reaching annoying status...
 
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did you perhaps change any settings on your router, or were there any cabling changes in your office in the last few weeks which could have influenced this ?
also maybe try another router if you have one.....
 
I'm in Monument Park and have been having this problem for 4 weeks now - Telkom ISP
 
you need be moved to closer dslam to get better experience, 5km is just to much telkom crappy cabling etc.
 
No DSLAM closer. Problem only for the last 2 weeks. Mweb installed cisco router and will not give me access to it - part on uncApped business package. Rather desperate to get it sorted.
 
i had the same problem.. it was my router that could not support it. I had the Telkom/Billion 5102G and ever since i got my 4mb lone, it would not sunc at more than 2mb. It dropeed every 30 sec - 5 min if i go higher than that.

Please check your routers for compatibility with the ISP network. i got the Netgear Telkom Router and getting 7.5mbps.. i am 3.3km away from my exchange

hope this helps
 
Great! Mine seems to be fixed now, thanks Johan, pity Themba, Sifiso and Jack couldn't get it sorted earlier...
 
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