Help needed Outgoing Server

medde

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Joined
May 24, 2020
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Please help RE Outgoing server settings. I have an email account with Telkom, and I changed my internet line to Vodacom fibre recently, keeping my telkomsa.net email address. My internet and incoming email works fine with same settings I had in Thunderbird. However I cannot send email. So I tried to change my outgoing server settings to smtp.vodacom.co.za and tried smtp.vbmail.co.za - it then asks my password for my Telkom email account, which I correctly enter, but refuses to send, giving an error. Port is set at 25. I phoned Vodacom, could not help, said it is Telkom whom must set something, and Telkom says its Vodacom ‘s outgoing server settings. Can someone help –PLEASE.
 
Well our email stopped sending out 2 days ago. Account is with Telkom. But been using Vodacom for outgoing.

It has been SMTP Vodamail but kept giving Relay denied. So I logged a service request.

Today they replied saying must be SMTP.VBMAIL.CO.ZA Port 25
 
Did this vbmail address work? I have been struggling for more than a month to help my dad out to get outgoing mails working again. We are getting nowhere to create a vodamail account for outgoing authentication.
 
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