It is shocking difficult to find a Hager 20A contactor in RSA on-line. I am based in Sunninghill so will take a drive around to find oneGood call. I've said it before in this thread, using the Sonoff directly on the geyser opens you up for a disaster.
There is no de-rating information available, and 16A is too close to the limit.
Rather get a Hager 20A contactor and control that with the Sonoff.