How to cancel Rain

[Funkyshar]

Hi my rooter and sim got stolen how do I cancel my sim and get a new one - your website/dashboard is useless

 

[neoprema]

I tried cancelling tonight and the site says this functionality is still being developed...

lol, bunch of muppets.

 

[Funkyshar]

Worse provider out there ! No tel nr’s and no response !

 

[rain_mobile]

Hi my rooter and sim got stolen how do I cancel my sim and get a new one - your website/dashboard is useless

I tried cancelling tonight and the site says this functionality is still being developed...

lol, bunch of muppets.

Hi @Funkyshar & @neoprema

Please provide me with your email via PM

 

[STELLIBOY]

I canceled my sim, and contract. It all seemed in order, got confirmation, sim stopped working. All good, until I got a debit order the next month. I have been struggling to get hold of someone to reverse the payment and cancel my contract. Not sure why this happened, but not good service.

 

[rain_mobile]

I canceled my sim, and contract. It all seemed in order, got confirmation, sim stopped working. All good, until I got a debit order the next month. I have been struggling to get hold of someone to reverse the payment and cancel my contract. Not sure why this happened, but not good service.

Hi @STELLIBOY Please provide me with your email via PM

 

[Dev101]

I have cancelled my rain subscription in january... i've been billed for february.... how can this be

 

[rain_mobile]

I have cancelled my rain subscription in january... i've been billed for february.... how can this be

Hi @Dev101 Please provide me with your email via PM. I will look at your account and advise

 

[MsIbabe]

I canceled my rain sim card today coz I lost it,and I haven't used any data I just want to know will I still pay at the end of the month even if I did not use any data?

 

[rain_mobile]

I canceled my rain sim card today coz I lost it,and I haven't used any data I just want to know will I still pay at the end of the month even if I did not use any data?

HI @MsIbabe

Was it a schedule cancellation or immediate cancellation ?

 

[MsIbabe]

When I canceled it it said the sim card is scheduled to be canceled at the end of the month.

 

[rain_mobile]

When I canceled it it said the sim card is scheduled to be canceled at the end of the month.

Please provide me with your email via PM

 

[Funkyshar]

Hi @Funkyshar & @neoprema

Please provide me with your email via PM

Please provide me with your email via PM

How do I dim you this is pathetic service you should be reported

 

[rain_mobile]

How do I dim you this is pathetic service you should be reported

I have received your PM

 

[Funkyshar]

So how do I cancel the sim and stop you from deducting from my account

 

[SolidState]

If this is against a credit card - stop the card - seems to be the only way to really cancel rain.

 

[rain_mobile]

If this is against a credit card - stop the card - seems to be the only way to really cancel rain.

@MikeTosen we managed to sort it out.

 

[Funkyshar]

I can’t stop my credit card ! Sort out ur billing

 

[extrusion]

I requested an immediate cancellation on 22 February, no contact from Rain. Really pathetic. @rain_mobile care to comment?
Clearly you have received my request, you just can't bothered to action it:
[rain] Re: Web-PAYMENT 27816617892
We've received your request | 5466135
We've received your request | 5492501
Awaiting your feedback | 5413485

 

[rain_mobile]

I requested an immediate cancellation on 22 February, no contact from Rain. Really pathetic. @rain_mobile care to comment?
Clearly you have received my request, you just can't bothered to action it:
[rain] Re: Web-PAYMENT 27816617892
We've received your request | 5466135
We've received your request | 5492501
Awaiting your feedback | 5413485

Good Morning @extrusion

My apologies for the inconvenience, please send me a PM with your email address which is linked to your rain profile.