How to cancel Rain

extrusion said:
I requested an immediate cancellation on 22 February, no contact from Rain. Really pathetic. @rain_mobile care to comment?
Clearly you have received my request, you just can't bothered to action it:
[rain] Re: Web-PAYMENT 27816617892
We've received your request | 5466135
We've received your request | 5492501
Awaiting your feedback | 5413485
Click to expand...
They are the worst company to deal with i hope for their sake they cancelled mine - this is actually fraud will report them to the consumer board as they are breaking the consumer law - and stealing money from you - they sell it as a pay as you go option but they just deduct as they please -
 
Funkyshar said:
They are the worst company to deal with i hope for their sake they cancelled mine - this is actually fraud will report them to the consumer board as they are breaking the consumer law - and stealing money from you - they sell it as a pay as you go option but they just deduct as they please -
Click to expand...
Exactly. Lady phoned me today after I complained here and on Facebook. They having the audacity to tell me they will bill me up until the 25th. They take 3 days to get to my cancellation, which was done on the 22nd and now they want to bill me because of their incompetence? They can go f... themselves. I packed the device away on the 22nd as my fibre was up and running, so the 22nd is the last day I will pay for.
 
extrusion said:
Exactly. Lady phoned me today after I complained here and on Facebook. They having the audacity to tell me they will bill me up until the 25th. They take 3 days to get to my cancellation, which was done on the 22nd and now they want to bill me because of their incompetence? They can go f... themselves. I packed the device away on the 22nd as my fibre was up and running, so the 22nd is the last day I will pay for.
Click to expand...
You lucky you even got a call ! They should actually be reported and closed down - how can you run a company but you as the consumer have no way of contacting them ? They just take ur money and don’t give a ****! @Rain should seriously be reported
 
The_Librarian said:
In the light of the recent RAIN security incident, I'm going to wait for the final debit order, then stop my card at Capitec, and get a new one.

Better safe than sorry. Already lowered my daily limits, just to be on the safe side.
Click to expand...
What security incident ? Please send link . I can’t stop my card we live in Tanzania it’s not so easy to get a new card
 
Funkyshar said:
They are the worst company to deal with i hope for their sake they cancelled mine - this is actually fraud will report them to the consumer board as they are breaking the consumer law - and stealing money from you - they sell it as a pay as you go option but they just deduct as they please -
Click to expand...
Hi @Funkyshar

Please PM me with your email address so I can confirm that your sim is cancelled.
 
rain_mobile said:
Hi @Funkyshar

Please PM me with your email address so I can confirm that your sim is cancelled.
Click to expand...
I want confirmation that you will stop taking money from my account - I am in the process of reporting you to the consumer council ombudsman- you should be shut down -
 
Last edited by a moderator:
Funkyshar said:
You lucky you even got a call ! They should actually be reported and closed down - how can you run a company but you as the consumer have no way of contacting them ? They just take ur money and don’t give a ****! @Rain should seriously be reported
Click to expand...
I believe you more and more. After making myself clear numerous times over the phone, on social media, and here on MyBB that I will only be paying until the 22nd, these ****ing thieves billed me up to the 24th. I don''t give a **** if it is only R50. I don't care if it is R1.99. @rain_mobile you will refund me my 49 rands and 93 cents that you STOLE from me, do you understand?
 
extrusion said:
I believe you more and more. After making myself clear numerous times over the phone, on social media, and here on MyBB that I will only be paying until the 22nd, these ****ing thieves billed me up to the 24th. I don''t give a **** if it is only R50. I don't care if it is R1.99. @rain_mobile you will refund me my 49 rands and 93 cents that you STOLE from me, do you understand?
Click to expand...
If they take that from every client that struggles to cancel - how much fraudulent cash do they collect? Please report them to the consumer council or ombudsman
 
extrusion said:
I believe you more and more. After making myself clear numerous times over the phone, on social media, and here on MyBB that I will only be paying until the 22nd, these ****ing thieves billed me up to the 24th. I don''t give a **** if it is only R50. I don't care if it is R1.99. @rain_mobile you will refund me my 49 rands and 93 cents that you STOLE from me, do you understand?
Click to expand...
Hi @extrusion

I received your PM and i responded
 
Funkyshar said:
If they take that from every client that struggles to cancel - how much fraudulent cash do they collect? Please report them to the consumer council or ombudsman
Click to expand...
I did just explain my entire story to the consumer council in a very thorough manner. Bunch of frauds. So glad I could finally move to Fibre.
 
STELLIBOY said:
I canceled my sim, and contract. It all seemed in order, got confirmation, sim stopped working. All good, until I got a debit order the next month. I have been struggling to get hold of someone to reverse the payment and cancel my contract. Not sure why this happened, but not good service.
Click to expand...
Hi I am desperately trying to cancel my contract too. They always ask for my details, say they've cancelled my Sim, and then I get no further info.
I think it's time Rain gets reported to the Consumer Complaints Commission. Or simply the police, for theft.
I have repeatedly requested termination of my service, via their website and app and they never bother to respond. I am beinf unilaterally forced into remaining in this relationship and I am getting so angry. I cannot afford to pay for subscription to 2 internet services.
I am getting tired of being lied to and ignored!
 
@rain_mobile You are still in possession of my stolen monies. Return it!!
Now the ****ers are just ignoring me as well. Time to report them again.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X