HTC TyTN / Imate JasJam

I got sick of waiting for MTN to get is, so I bought it online.
Now I have the freedom to choose which operator gets my business.
 
Piesang said:
I don't think it's MTN itself. I think the problem lies with the Service Providers.
Click to expand...

I would agree but none the less SP's, dealers, are all considered to be MTN at the end of the day

The delays in general are not on

MTNDD
 
OK, so the moment finally arrived.

Smiling from ear to ear, I picked up my phone to order my TyTn - finally!
I spoke to a friendly lady in retentions, and she told me that the phone is not yet available. Being unable to convince her that it was, i finally asked her for her name.
Rapidly she responded that they recieved a new pricelist today, and that she would quickly check it. Lo and behold, the TyTn is available at R2299 on a pro call 120.

I then asked her whether I'm entitled to a discount because I've been out of contract for 5 months now waiting for the phone. And it boils down to:

1. No, no discount because the phone is new.
2. There aren't any stock in any case. Check back in January.

So what now? after months of riding poor MTNDD and finally hearing that everything is sorted out, my christmas is RUINED:(

Booooooh , MTN, BOOOOOOH
 
dotVIBE said:
OK, so the moment finally arrived.

Smiling from ear to ear, I picked up my phone to order my TyTn - finally!
I spoke to a friendly lady in retentions, and she told me that the phone is not yet available. Being unable to convince her that it was, i finally asked her for her name.
Rapidly she responded that they recieved a new pricelist today, and that she would quickly check it. Lo and behold, the TyTn is available at R2299 on a pro call 120.

I then asked her whether I'm entitled to a discount because I've been out of contract for 5 months now waiting for the phone. And it boils down to:

1. No, no discount because the phone is new.
2. There aren't any stock in any case. Check back in January.

So what now? after months of riding poor MTNDD and finally hearing that everything is sorted out, my christmas is RUINED:(

Booooooh , MTN, BOOOOOOH
Click to expand...

So finally you get an answer but it is not the one you where looking for ... I feel your pain man .. i feel your pain ... but hey a you get a fresh start this way .. A new year with a new phone :)
 
dotVIBE said:
OK, so the moment finally arrived.

Smiling from ear to ear, I picked up my phone to order my TyTn - finally!
I spoke to a friendly lady in retentions, and she told me that the phone is not yet available. Being unable to convince her that it was, i finally asked her for her name.
Rapidly she responded that they recieved a new pricelist today, and that she would quickly check it. Lo and behold, the TyTn is available at R2299 on a pro call 120.

I then asked her whether I'm entitled to a discount because I've been out of contract for 5 months now waiting for the phone. And it boils down to:

1. No, no discount because the phone is new.
2. There aren't any stock in any case. Check back in January.

So what now? after months of riding poor MTNDD and finally hearing that everything is sorted out, my christmas is RUINED:(

Booooooh , MTN, BOOOOOOH
Click to expand...

Good day,

PM me with your details I'll escalate to the retentions manager and let's see what happens

MTNDD
 
Yeah, my only consolation is that it's now only 9 days to the holiday:D
 
Another thing,

which device are you guys springing for? The JasJam or the TyTn?
 
@ MTNDD

i know

thx for offering to help sort it out

have pm'd you
 
MTN_Data_Dude said:
@dotVIBE

Not my fault that retentions are full of s#R$$

MTNDD :rolleyes:
Click to expand...

@dotVIBE and MTNDD

I have just spoken to retensions department and they have also confirmed they have no stock, but are willing to give me a R500 credit on the normal price of R2299 ;)

I am happy to accept that for the TyTn. Now they just need to find the stock...
 
Neural said:
@dotVIBE and MTNDD

I have just spoken to retensions department and they have also confirmed they have no stock, but are willing to give me a R500 credit on the normal price of R2299 ;)

I am happy to accept that for the TyTn. Now they just need to find the stock...
Click to expand...

@Neural

Thanks for the update

MTNDD
 
Hi DD

Did you get my pm?

don't wanna hassle you, but i know you'r off to sunny (and windy!) GB this weekend, so then we're stuck with MTN customer service.
And that is somtimes not the best of things.:sick:
 
@MTNDD

We have one final request from you before you go on leave and enjoy yourself on a well-earned break. Please can you get us some info as to when stock of the TyTn will be available to us!

Thanks in anticipation :cool:
 
dotVIBE said:
Hi DD

Did you get my pm?

don't wanna hassle you, but i know you'r off to sunny (and windy!) GB this weekend, so then we're stuck with MTN customer service.
And that is somtimes not the best of things.:sick:
Click to expand...

I'm not sure if I've already replied to you but if I haven't then please post it again and I"ll check it out

MTNDD
 
Neural said:
@MTNDD

We have one final request from you before you go on leave and enjoy yourself on a well-earned break. Please can you get us some info as to when stock of the TyTn will be available to us!

Thanks in anticipation :cool:
Click to expand...

@Neural

No prob

I'll email Midrand now and find out will advise you ASAP

MTNDD
 
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