I know someone who's ordered through their site and he was very happy with the service.
I ordered a laptop from them and waiting on delivery, will let you know how it is, but so far no complaints
Ordered upwards of R30 000 with them. Never had problems with them. One notebook I got was DOA. took it back to them, and they had a new one for me the next day.
If you take the DOA insurance, this covers you shipping it back to them from Cape Town.
I purchased from them many years ago... Service was good and so was their pricing.
Only reason I don't buy from them anymore is being in Durban and having access to PC Zone