Speedster
Honorary Master
Yes, I have but couldn't find anything. You made a bold statement regarding their warranty so I assumed you had access to it.
Feel free to ignore me if that'll improve your forum experience.
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Hubble Batteries
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RonSwanson
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Then you should engage with Bruce Gu on powerforum.co.za, he is one of the designers of the Greenrich battery. With you being a dealer and all, these are all things that you ought to know about, yes, instead of playing dumb?
Hardly a bold statement, I merely repeated what was in the public domain. It's a great warranty, especially if the BMS does not throttle it like Pylontech does.
I am filled with gratitude to you for granting me my wishes, o master
Speedster
Honorary Master
I'm not sure why you're being so passive aggressive about this? I asked for a link to the warranty document and you've gone all uphill in your response.Then you should engage with Bruce Gu on powerforum.co.za, he is one of the designers of the Greenrich battery. With you being a dealer and all, these are all things that you ought to know about, yes, instead of playing dumb?
Hardly a bold statement, I merely repeated what was in the public domain. It's a great warranty, especially if the BMS does not throttle it like Pylontech does.
I am filled with gratitude to you for granting me my wishes, o master
RonSwanson
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For the benefit of those that, like @Speedster , are challenged in the Search! department, some posts from Bruce Gu on the Greenrich battery:
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powerforum.co.za
powerforum.co.za
powerforum.co.za
Newbie that would appreciate some inputs/guidance
Hi All I was originally looking at a system that could handle load shedding easily do a decent inverter and Lithium batteries that could charge in the 4 hour period between stage 4 load shedding, lately though I think systems need to be able to handle outages due to breakdown which I have had 10 ...
powerforum.co.za
Newbie that would appreciate some inputs/guidance
Hi All I was originally looking at a system that could handle load shedding easily do a decent inverter and Lithium batteries that could charge in the 4 hour period between stage 4 load shedding, lately though I think systems need to be able to handle outages due to breakdown which I have had 10 ...
powerforum.co.za
GREENRICH 3.686 kWh LITHIUM BATTERY REVIEW AND GIVEAWAY
powerforum.co.za
RonSwanson
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On ignore you go
I googled but cannot trace an actual warranty document. Merely stated warranty on sellers' sites.
I see they refer to 1.5C and 2C for the 5kw battery. Not too sure how it could be 1.5 vs 2C unless maybe different models of the 5kw.
I suggest maybe you write to one of the sellers and request a copy of warranty.
Glad my battery expansion on hold. Prices are steep!
Yep. Bit sad about my pylontechs 0.5C limitation but thus far no issues.
Only problem is family use power hungry appliance simultaneously during LS. So twice inverter restarted.
Only a minute before it reboots but PIA.
Contact First Energy Solar Installers - First Energy Solar Installers
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superskully
Expert Member
So an update, it seems the Hubble issues are because of the bms. When I gave the cloudlink back, the issues started. So now Hubble will give me a free cloudlink
W@P
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What did the cloudlink have to do with your battery's BMS? I am asking because I have a cloudlink myself and it does nothing else than report certain data. No management of the batteries afaik.
Gadget Man
Senior Member
Hubble batteries are problematic.
I have an AM2 linked to a Sunsynk and I regret installing the Hubble after just 1 year. I battled for 3 months with SOC issues and eventually it spent a month in for repairs - mine was not the BMS issue. By now I would have bought a second battery to start growing my installation. Instead I've got to take out the Hubble, and start again with batteries.
A waste of R25k.
If the Cloudlink was necessary to run Hubbles then they should be included with the purchase of the battery, or a strong recommendation that it needs to be bought with the first purchase. Otherwise we are not comparing battery prices equally.
I also had to spend R500 for a cable to upgrade the firmware, which did nothing for me.
Hubble support is also not great.
In short - don't waste your time on a Hubble.
I have an AM2 linked to a Sunsynk and I regret installing the Hubble after just 1 year. I battled for 3 months with SOC issues and eventually it spent a month in for repairs - mine was not the BMS issue. By now I would have bought a second battery to start growing my installation. Instead I've got to take out the Hubble, and start again with batteries.
A waste of R25k.
If the Cloudlink was necessary to run Hubbles then they should be included with the purchase of the battery, or a strong recommendation that it needs to be bought with the first purchase. Otherwise we are not comparing battery prices equally.
I also had to spend R500 for a cable to upgrade the firmware, which did nothing for me.
Hubble support is also not great.
In short - don't waste your time on a Hubble.
superskully
Expert Member
Hubble advised there is an issue with Sunsynk and version 2.0x and they are still waiting resolution. My other battery on 1.46 works fine.
Something about not communicating cell voltage.
But I know that when I gave the borrowed cloudlink back, the issue with 2.0x battery started again. Hence they giving me a free cloudlink
superskully
Expert Member
So this is true, but considering how new
these technologies are, which brand is good.
I know someone had to recently send back their Shoto batteries. Many other batteries are crazy expensive as well
W@P
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Ok i see. I still don't know what the cloudlink could offer or what solution it provides in your case. To me it is just a paperweight. Like i said AFAIK it does nothing else than report data, data that is pretty much useless anyway.
W@P
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Ja no look i have a relative that has 2 new hublles, couple of months old at a holiday home. So not even used that much, that are fubar. Leaves a very kak taste in one's mouth. I am happy with mine so far, almost a year in.
superskully
Expert Member
I know this is an old thread but the Hubble Cloudlink product is still not working (End of March 2023). And Hubble cant give an estimate of when their developers will have the issues fixed and get it working again.
Expensive piece of plastic.
That said, the AM-5 series batteries perform well. And it has unlimited cycles just like the SunSynk batteries do.
Expensive piece of plastic.
That said, the AM-5 series batteries perform well. And it has unlimited cycles just like the SunSynk batteries do.
did it ever work?
Mine was upgraded and the portal has a new interface but it never went "down" since nov 2021
RonSwanson
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My Cloudlink works fine too, after Hubble sent me a new one.
AM-2 Batteries are at 103% SoH, same as they were almost 1 year ago.