I have two friends that have designed bms's and built batteries and i asked them these same questions last year:
1. Batteries should be fully charged at least every 3 days to ensure the voltage difference between the lowest cell and highest cell is as small as possible
2. Yes, you'll see the batteries still absorbing watts at 100% when they are balancing, when it's complete they stop absorbing.
I have 3x AM2's, touch wood haven't had any issues since i bought them Feb 2022, 450 cycles later.
So my AM5 has lost SOC from 30ish% to 0% 3 times so far.
Once when the City's supply to the Inverter died.
The other 2 times were when I did not allow the battery to charge to 100% within 3 days.
End of June/Beginning of July, we had horrid weather over a week, and I let the battery slowly charge from about 23% via solar over 2 days. It hit max 74% so I thought thats fine, I will let it discharge that evening to the set 23% SOD, then cut off.
It discharged from 74% to 23% over 4.5hours (no major draw). the next morning though, it just dropped from 23% to 0% SOC.
This happened again Tuesday and yesterday.
Tuesday the Battery charged to 61% and I let it discharge from about midnight. By 4am it reached 27%, then suddenly dropped to 0%.
I charged it back up yesterday using some solar and some Grid power, but it only went to 90%. Discharged last night back to 23% and charged this morning to 94%. Im guessing it will eventually hit 100% SOC by tomorrow or Saturday.
Although Hubble recommends that these batteries be charged to 100% at least once a week to enable Balancing, it seems that if they are not charged fully before being discharged again, their voltage drops below the threshold and they cut off.
So going forward, I will rather wait till there's enough solar to fully charge it, or, if more than 3 days and not fully charged, I will charge it from grid.