Iburst getting worse by the week

milomak said:
As much as I can't wait for Telkom to come through and put in my new line, there is something I quite like seeing the iBurst modem light flash as it works. iBurst could have been so good :(
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Iburst can be stunning. Those of us who were on it for a couple of years since pre-launch days can testify how beautiful the network used to be. But back then we also had the Japs to sort stuff out.

Dumb hiring of technical skills, dumb accounts department and even dumber management killed iburst.
 
Decided tonite, as I have 6.3GB left, I'll download a newer version of Nero (170MB). Download has been running for about an hour and I've had about 9MB come to me :sick: MS is very optimistic in telling me I have 8 mins to go :sick::sick:
 
You left 6.3Gb till the last day? Madness. I haven't been getting more than 25kB/s since I got back from work.
 
<rant>

I have totally had it with iBurst. This is by far the worst service provider. How can a connection function 100% and then in an instant drop to nothing? Its not like my house is moving, or the tower is moving, or anything that could disrupt the signal. I'm not capped. I'm doing everything I can to improve signal and connection. But really. I cannot count how many times I have to deal with a random disconnect. The money is not worth it.

who.is.michael suggested that you change your IP to 196.46.64.xxx. Why should these kind of tricks even be necessary? I mean, no company is perfect, and I have kept my mount shut about iBurst for a while, soothing my mind that when it works, its great. But the instability is too much to bare. It's not even specific times of a day that service is bad, its random. How can I stay connected for 5hours without problems one day. And then disconnect 3 times in 20 mins the next?

I am one of the lucky ones who's only had to deal with minor hiccups with iBurst in the past, and I take my hat of to anyone who has eaten up more than me. End of July I'm out. Sorry iBurst, you didn't deliver.

</rant>

W
 
Yeah so i see you feel how i feel for me its more just absolutely terrible speeds than disconnects. I was getting 4 kb/s download today i felt so proud of my iburst it was really exerting itself. Well HSDPA is only 1 month away :)
 
Anyone else in the JHB area think international browsing over iBurst for the past week or two has been is totally dismal? e.g. pages don't load without a refresh etc.

As far as I can see the culprit is IS (sustain international packet loss). iBurst, why oh why have you moved a substantial amount of your international traffic off Verizon?

Please stop using IS, Verizon was just fine!!!
 
Roman4604 said:
Please stop using IS, Verizon was just fine!!!
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Verizon is better than just fine, it's the best bandwidth around... too bad iBurst take it upon themselves to shape it. Surely they are paying for unshaped bandwidth, and then they shape it, for what benefit?

Users can't use more bandwidth when its unshaped, so at 3Gigs whats the point? They could kill P2P after cap, that would at least make sense.

Well I guess everyone said it a hundred times.. so nevermind :)
 
who.is.michael said:
I’m frustrated, don’t know what to do anymore R 2 297 per month for no service and frustration – it's not on! I've lodged a complaint at ICASA & ASA.
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You could get a mean adsl setup for that price..shame that we are all tied to contracts and stuff....Its like throwing money in the water.
 
My "unseen" and "unsigned" contract expired in April yet the "intelligent" accounts department are still taking the higher contract payment from my bank account.
I'm not going to do anything about it right now, I'll let them steal the extra payments for a few months until it adds up to a "monthly no contract payment" and then lay a charge against them.

On the other hand since they read this forum it might just get them to pull their heads out of their butts and correct the account.:rolleyes:
 
Hey, am I the only one happy with my iBurst?

It performs exactly as expected. No big variances in signal strength. No disconnects.

I get exactly what I pay for, no more, no less.

No complaints about the help desk.

No complaints about the accounts department.

Only niggling problem is the amount of dust its collecting on the storeroom shelf.
 
Gatecrasher said:
Hey, am I the only one happy with my iBurst?

It performs exactly as expected. No big variances in signal strength. No disconnects.

I get exactly what I pay for, no more, no less.

No complaints about the help desk.

No complaints about the accounts department.

Only niggling problem is the amount of dust its collecting on the storeroom shelf.
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I think you're their only customer left, so they're trying to keep you happy.
 
The real irony of me being their one and/or only happy customer is that I moved to ADSL in January. Hence my modem gathering dust...
 
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