If you have 155(data) or 111(General) queries please post inside.

yeldoom said:
I bought a 1GB bundle on 1 Sept. A balance enquiry 2 weeks ago said the bundle will expire 1 Nov but now it's all gone (about 500MB)!!
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Hi

Guys if you are having the same problem as yeldoom please pm cell numbers affected and ref if you have escalated via 155.

Regards
VodacomData
 
VodacomData said:
mikeh said:
I had a prepaid data bundle when I checked at the weekend there was 400Meg left due to expire 1 Nov this yesterday it was reset and I lost 340Meg??
I eventually got hold of 155 they said they would look into it but was not given a Ref#

Regards,
Mike
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Hi

Its Friday and i don't feel like fighting ...jke

Loaded the 323mb that was reset check your balance please

Regards
VodacomData
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Many thanks VD much appreciate it.
 
Thanks for posting here Mike

Regards
VodacomData
 
VodacomData said:
Hi

Guys if you are having the same problem as yeldoom please pm cell numbers affected and ref if you have escalated via 155.

Regards
VodacomData
Click to expand...

Should I pm my cell number? I tried to contact 155 but after waiting 30mins I hung up.
 
Hi VodacomData. I bought a HTC Dream, but when I try to get the mms/gprs data setting from the *111# menu it informs me that no settings are available.

Can you please help me with this?

Thanks.
 
Loat data

Hi I have the same problem as Yelldom I have lost 346MB overnight. Please help. Regarsd
 
Lost data

I have PM it to you
 
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Hi VD
I still have not got any feedback on my queries from any of the departments.
Should I try logging the calls again?
 
*111#
Balance enquiry/data

You have -0.06 MB available to use. Your data bundle will expire on 20091101.
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How the heck did I get a minus figure. My balance expired at the end of last month and not this month as well.:rolleyes:
 
(I remember once having something like -58MB! Even worse when I bought another 1GB the negative number was subtracted from the bundle I bought.)

I bought an advanced 1GB bundle. I now have -0.15MB left. My bundle expires 1 November. I noticed that before my airtime ran out I was charged R2/MB. Isn't "out of bundle"="in bundle"?
 
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I reckon its time a compose a Blackberry BIS/BES sticky for you okes.

ocleroux said:
Damn!!!! Why did I not think of that! A bit off topic @ VD...my sister used to be on BES but work mails was driving her straight into the luny bin so I put her back on BIS...ever since she has been unable to connect via her BB Browzer but everything else works fine. Would deleting her service books resolve this? How do you redownload the correct ones?
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Hi VodacomData

I've acquired a Curve 8520 with a new contract from Altech Autopage. The SIM took DAYS to activate, and now the BIS service is still inactive. Is there a backlog?
 
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