Incredible Connection apologises for data leak

[Bradley Prior]

Incredible Connection apologises for data leak

Incredible Connection has apologised for exposing the personal details of a client who applied for credit through its website.

A MyBroadband forum member discovered the data leak and posted about the issue after contacting Incredible Connection to report the matter.

 

[Polymathic]

Just die already

 

[lkswan747]

Once again, another company that thinks an apology will resolve all the issues the leaked data can cause!

 

[Enzo Matrix]

Oopsies!

Not good enough

 

[2025]

Personally, I like the fact that https://admin.incredible.co.za/ is sleepmasters or something.

Dumbasses.

 

[Happy Days]

“Due to the quick escalation and resolution of the issue, the affected customer’s details were not saved,” Incredible Connection said.

“As such, we could not contact the relevant affected customer to inform him/her of the event and to apologise.”

Wait, so you fixed it so quickly that you don't know who the customer is? What happened to the original tipoff email received with the customer's details? So, how's it that MyBB was able to post screenshots with permission from the affected customer but IC's not able to contact this person?

Sounds very much like IC doesn't care about their relationship with their customers.

 

[Ipwn 4]

Personally, I like the fact that https://admin.incredible.co.za/ is sleepmasters or something.

Dumbasses.

There's a reference to Vaimo on that page. They are players in the enterprise e-commerce space. My limited interaction with them hasn't been great.

 

[Raphael123]

Punks, downscaling or cutting costs by the JD group.