Intermittent Connectivity Issues

You are getting an IP, so my bet is your service needs to be mapped.
As above, ping the IP 100.98.88.1.
Make sure in your computers Network and Internet settings, in the Adapter Options, make sure the LAN connection does not have manual DNS set.
 
AfriNatic said:
We are unfortunately constantly battling with multi and unicast flooding on the vlan. From a L2 perspective the equipment does not support DHCP security measure like DHCP Snooping and Mac force forwarding to circumvent this.

Our system engineer wrote a scrip that is hosted close to the NNI to mitigate the unicast flooding and it is working to a certain extent but not completely successful.

There is also an issue where IPv6 Neighbor solicitation floods the vlan with packets after each loadshedding slot. We narrowed it down to Tenda routers.

The alternative we are working on is PPPoE.
Click to expand...
Read his issue again, he has never been able to connect. All your support desk agents fall back to the load shedding story, unless it means no one can ever connect, it wasnt this clients issue.
 
Fuwaads said:
IP address of the DNS server is 169.1.1.2 & 169.1.1.3
Click to expand...
TCP-IPv4.jpg

Check your network properties, and make sure they look exactly like this.
 
Packet-Kollector said:
You are getting an IP, so my bet is your service needs to be mapped.
As above, ping the IP 100.98.88.1.
Make sure in your computers Network and Internet settings, in the Adapter Options, make sure the LAN connection does not have manual DNS set.
Click to expand...
I’m not sure where to check the Manual DNS set. But here are some photos. The internet connection picks up for about 5 minutes then drops again.
 

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AfriNatic said:
We are unfortunately constantly battling with multi and unicast flooding on the vlan. From a L2 perspective the equipment does not support DHCP security measure like DHCP Snooping and Mac force forwarding to circumvent this.

Our system engineer wrote a scrip that is hosted close to the NNI to mitigate the unicast flooding and it is working to a certain extent but not completely successful.

There is also an issue where IPv6 Neighbor solicitation floods the vlan with packets after each loadshedding slot. We narrowed it down to Tenda routers.

The alternative we are working on is PPPoE.
Click to expand...
Does the FNO not have client isolation?
 
Y
Packet-Kollector said:
TCP-IPv4.jpg

Check your network properties, and make sure they look exactly like this
Click to expand...
Yes it looks like that. However the tcp/ipv6 is unticked. Afrihost tech support asked me to disable that when trouble shooting.

IPv4 properties are the same.
 
Fuwaads said:
Y

Yes it looks like that. However the tcp/ipv6 is unticked. Afrihost tech support asked me to disable that when trouble shooting.

IPv4 properties are the same.
Click to expand...
From the pictures you sent, everything looks correct.

@AfriNatic should confirm if your service is mapped, or if its needed for TT.
Usually, you'd be redirected to a login page if its unmapped, and you arent.
 
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