International ping?

T

TheLaggingShaman

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Hi,

Has anyone found some comparisons in EU pings across different providers? Or know which ISPs lease more of the "better" cables (is WACS the best)?

I am in Cape Town and trying to find an ISP that can beat the 200ms Cybersmart is giving me.
 
If you are in Cape Town and now that WACS is back online you can expect latency of 144ms or so to London and maybe 150-153ms to EU West. 200ms is still via Seacom or EASSY cable.
 
TheLaggingShaman said:
Hi,

Has anyone found some comparisons in EU pings across different providers? Or know which ISPs lease more of the "better" cables (is WACS the best)?

I am in Cape Town and trying to find an ISP that can beat the 200ms Cybersmart is giving me.
Click to expand...
Almost every ISP can beat that, that's horrible, Afrihost will probably give you ~165ms.
 
For Cape Town, WACS is generally the best route.

Give some IP and I'll ping them later, also depends whether west or east EU. 200ms is rather high EU though, but could be because they haven't swapped back to WACS yet since only fixed a few days ago.
 
Soul Assassin said:
Almost every ISP can beat that, that's horrible, Afrihost will probably give you ~165ms.
Click to expand...
That's pretty bad, but Afrihost was ~5ms higher for me than pretty much every other provider on DSL, so kind of can believe it if no network changes have been done.
 
Johnatan56 said:
For Cape Town, WACS is generally the best route.

Give some IP and I'll ping them later, also depends whether west or east EU. 200ms is rather high EU though, but could be because they haven't swapped back to WACS yet since only fixed a few days ago.
Click to expand...
You can try 146.66.152.2 - this is the IP for Dota's 2 EU West server in Luxembourg. I'm currently averaging 197 there
 
TheLaggingShaman said:
You can try 146.66.152.2 - this is the IP for Dota's 2 EU West server in Luxembourg. I'm currently averaging 197 there
Click to expand...
Note I am on edge of WiFi while running some downloads (way too hot inside today in CT), that's why the spikes, would say it's around the 165ms mark for me.
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              My router -    0 |   11 |   11 |    2 |   10 |   39 |    2 |
|     cpt-ter-host1-br-frogfoot.atomic.ac -    0 |   11 |   11 |    3 |    7 |   23 |   23 |
|                   atomic-gw.wolcomm.net -    0 |   11 |   11 |    4 |   13 |   44 |    4 |
|                      Request timed out. -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|        agr1-gwf-cr2-gi0-0-1.wolcomm.net -    0 |   11 |   11 |    3 |    7 |   34 |    4 |
|                      Request timed out. -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                cr1-lhx-et41.wolcomm.net -    0 |   11 |   11 |  145 |  161 |  203 |  146 |
|                          197.157.77.131 -    0 |   11 |   11 |  148 |  151 |  171 |  148 |
|                   ldn-b4-link.telia.net -    0 |   11 |   11 |  145 |  161 |  203 |  145 |
|                  ldn-bb4-link.telia.net -    0 |   11 |   11 |  144 |  151 |  173 |  145 |
|                      Request timed out. -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   prs-b5-link.telia.net -    0 |   11 |   11 |  152 |  159 |  181 |  153 |
|      valve-ic-315390-prs-b5.c.telia.net -    0 |   11 |   11 |  157 |  172 |  205 |  158 |
|                      Request timed out. -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                       fw0.lux.valve.net -    0 |   11 |   11 |  159 |  166 |  200 |  160 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)
 
TheLaggingShaman said:
Hi,

Has anyone found some comparisons in EU pings across different providers? Or know which ISPs lease more of the "better" cables (is WACS the best)?

I am in Cape Town and trying to find an ISP that can beat the 200ms Cybersmart is giving me.
Click to expand...

Since the cable is fixed, online games should be back to normal now. I was getting about 140ms on EU London server in Wolcen since last night again (when the cable was fixed). Using Cybersmart Lightspeed in Cape Town.
 
The connection is through our complex and appears to be Cybersmart SADV. Wonder if they use sub optimal links for this network? Is there an SADV or Cybersmart rep here?
 
Last edited:
TheLaggingShaman said:
The connection is through our complex and appears to be Cybersmart SADV. Wonder if they use sub optimal links for this network? Is there an SADV or Cybersmart rep here?
Click to expand...
I'm on Vox SADV 50Mbps and getting high ping to EU from CT, currently battling to see if it can improve (was the same before cable breaks), Vox are reporting it to SADV. It was MUCH better when I first got fibre Jan 2019, 140-160ms.
226ms -> 31.186.229.85
225ms -> 31.186.229.98
188ms -> 34.90.74.221
"5 3 ms 4 ms 2 ms 41.193.120.46
6 192 ms 192 ms 192 ms nyiix1.voxel.net [198.32.160.128]
7 192 ms 192 ms 191 ms bbr2.ae7.nym007.pnap.net [64.95.158.74]
8 197 ms 202 ms 197 ms 64.95.159.46
9 287 ms 287 ms 287 ms bbr2.xe-7-2-1.inapbb-wdc-ams-1.ams004.pnap.net [64.95.158.238]
10 225 ms 225 ms 227 ms 173.231.129.46
11 225 ms 225 ms 225 ms v503.po3.tsr3.ams2.nl.voxel.net [72.26.212.126]
12 225 ms 225 ms 225 ms 31.186.229.85"
------------------------------------------------------
"10 21 ms 19 ms 20 ms 74.125.245.211
11 187 ms 180 ms 188 ms 172.253.67.187
12 181 ms 181 ms 181 ms 216.239.58.3
13 183 ms 183 ms 184 ms 209.85.142.166
14 190 ms 189 ms 189 ms 108.170.232.72
15 190 ms 188 ms 189 ms 108.170.226.140
16 188 ms 195 ms 190 ms 72.14.238.171
**
26 186 ms 186 ms 186 ms 221.74.90.34.bc.googleusercontent.com [34.90.74.221]"
 
zoozi said:
I'm on Vox SADV 50Mbps and getting high ping to EU from CT, currently battling to see if it can improve (was the same before cable breaks), Vox are reporting it to SADV. It was MUCH better when I first got fibre Jan 2019, 140-160ms.
226ms -> 31.186.229.85
225ms -> 31.186.229.98
188ms -> 34.90.74.221
"5 3 ms 4 ms 2 ms 41.193.120.46
6 192 ms 192 ms 192 ms nyiix1.voxel.net [198.32.160.128]
7 192 ms 192 ms 191 ms bbr2.ae7.nym007.pnap.net [64.95.158.74]
8 197 ms 202 ms 197 ms 64.95.159.46
9 287 ms 287 ms 287 ms bbr2.xe-7-2-1.inapbb-wdc-ams-1.ams004.pnap.net [64.95.158.238]
10 225 ms 225 ms 227 ms 173.231.129.46
11 225 ms 225 ms 225 ms v503.po3.tsr3.ams2.nl.voxel.net [72.26.212.126]
12 225 ms 225 ms 225 ms 31.186.229.85"
------------------------------------------------------
"10 21 ms 19 ms 20 ms 74.125.245.211
11 187 ms 180 ms 188 ms 172.253.67.187
12 181 ms 181 ms 181 ms 216.239.58.3
13 183 ms 183 ms 184 ms 209.85.142.166
14 190 ms 189 ms 189 ms 108.170.232.72
15 190 ms 188 ms 189 ms 108.170.226.140
16 188 ms 195 ms 190 ms 72.14.238.171
**
26 186 ms 186 ms 186 ms 221.74.90.34.bc.googleusercontent.com [34.90.74.221]"
Click to expand...
This maybe be down to trying to use the SACS cable, it ain't so simple.
 
I got a reply from SADV (Twitter) blaming the cable breaks (no specifics), which surprised me because WACS and SAT-3 are fixed.

So is it not the ISPs who buy capacity on undersea cables but the larger networks?
 
I would imagine it will take ISPs a bit of time rerouting their traffic back to how it was before the cable breaks. Plus they now bought capacity on EASSY which need to be used up somehow.
 
TheLaggingShaman said:
I got a reply from SADV (Twitter) blaming the cable breaks (no specifics), which surprised me because WACS and SAT-3 are fixed.

So is it not the ISPs who buy capacity on undersea cables but the larger networks?
Click to expand...

SADV, like MFN are an ISP themselves, so my guess is that their support team's generic response to anything latency related is the undersea cables these past few weeks... It's a get out of jail free card. This is why it's always best to contact your own ISP to deal with the FNOs. But no, FNOs don't provide internet services, your ISP does.

It's relatively easy enough to figure out where the issue is, run an MTR test to your destination. If the increased latency is in the first hop (or first few hops if it's openserve/vumatel trenched), it's an FNO issue. If latency looks good through to your ISP's core and then falls off, it's an ISP issue.
 
All from CPT:

Liquid Telecom, RSAWEB and Cybersmart
1582278133715.png

Mind the Speed:
1582278316800.png

Another RSAWEB and a Internet Solutions breakout
1582278628875.png


While the cables were farked these times were all 350ms, but back to normal after they fixed them:

1582278480125.png
 
Last edited:
Thanks for the info @websquadza and pings @irBosOtter. I think I'll have to try a new ISP then, as this is another evening with high pings. It actually returned to 160ms this afternoon 3 hours according to PingPlotter, but then experienced high packet loss instead!

pings.png

Never experienced these issues with 2 years of OpenServe (ISPAfrika) at my previous location.

Mind the Speed looks like a good option from @irBosOtter's tests and supports SADV.
 
TheLaggingShaman said:
Thanks for the info @websquadza and pings @irBosOtter. I think I'll have to try a new ISP then, as this is another evening with high pings. It actually returned to 160ms this afternoon 3 hours according to PingPlotter, but then experienced high packet loss instead!

View attachment 788787

Never experienced these issues with 2 years of OpenServe (ISPAfrika) at my previous location.

Mind the Speed looks like a good option from @irBosOtter's tests and supports SADV.
Click to expand...

You trace route cuts the start of the trace. There seems to be some spikes way earlier in the trace which could be SADV. That said your connection does look to be going via WACS which should be decent but it goes to London then to Luxembourg. that said Linx to Luxembourg should not be that high there is some routing issues there.
 
Ah good catch, thanks. Here is a full trace. I think the early spikes are due to using ethernet over powerline. Interesting, do you know it is WACS by the IP or the ping to Linx?

pings.png
 
TheLaggingShaman said:
Ah good catch, thanks. Here is a full trace. I think the early spikes are due to using ethernet over powerline. Interesting, do you know it is WACS by the IP or the ping to Linx?

View attachment 788799
Click to expand...

The ping to LINX is 145ms. That can never happen over the east coast cables from CPT.

That 145ms has to be over WACS or SAT3.

So where the routing going wrong? Looks like once it hits EU. What is the latency to coreix.net?
 
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