Internet connection dropping erratically – Openserve/Mweb Fiber

[Elanga]

Advice/Help needed.

From time to time an erratic dropping of the internet connection is experienced.

This seems to be more prevalent in the mornings, especially over weekends.

These outages last anywhere between 30 seconds and 5 minutes before the connection is restored and no problem is experienced for the rest of the day.

Rebooting my router or the Huawei HG8240H GPON terminal has no effect.

Power and PON lights are on green. LAN1 blinking green or steady on but disappears at times.

Any advice will be appreciated.

 

[netstrider]

Hard to pinpoint. Perhaps try another cable and see how that goes.

 

[maumau]

Also interested in this. Is there some software that runs through the day monitoring the connection?

 

[Elanga]

Hard to pinpoint. Perhaps try another cable and see how that goes.

Thankyou - I will do so

 

[Elanga]

Also interested in this. Is there some software that runs through the day monitoring the connection?

Thanks for the reply.
No there is not.
Do you have a suggestion for this?

 

[netstrider]

There are options out there. Some routers can do it, I think pingplotter can do it as well.

That is, you can ping something from home. There are other services that will continuously ping your IP as well.

Cheap and nasty method is a simple batch script with a timestamp that saves to file.

Change IP to google.com or 8.8.8.8 or whatever and save as .bat and run (Windows only).

@Echo off
ping -t 192.168.1.31|cmd /q /v /c "(pause&pause)>nul & for /l %%a in () do (set /p "data=" && echo(!date! !time! !data!)&ping -n 2 localhost>nul" > log.log

 

[maumau]

There are options out there. Some routers can do it, I think pingplotter can do it as well.

That is, you can ping something from home. There are other services that will continuously ping your IP as well.

Cheap and nasty method is a simple batch script with a timestamp that saves to file.

Change IP to google.com or 8.8.8.8 or whatever and save as .bat and run (Windows only).

@Echo off
ping -t 192.168.1.31|cmd /q /v /c "(pause&pause)>nul & for /l %%a in () do (set /p "data=" && echo(!date! !time! !data!)&ping -n 2 localhost>nul" > log.log

Thanks for the code @netstrider.

 

[netstrider]

Thanks for the code @netstrider.

No worries. Got it from slack or some spot so I could check customers' devices that disconnect.