I think I should become a Brand designer/strategist/whatever; all I need to do is go from all caps to all lowercase and change the shade of the logo and I can have a couple 100k to a mil in the bag.
Their new business strategy is to get rid of clients now it seems - based on my dealings with them today. They gave us 4 hours to sign a new 12 month contract with a 45x price increase or they would terminate our service, all because 6 years ago they screwed up and under-quoted us. The only reason they even noticed the pricing error which had been running for 6 years was because we asked them to review our contract as we believed another part of the contract was overpriced in todays market and were shopping around for price comparisons.Doubt it, they tried so many tricks back in the day. All to get rid of staff