Internet Solutions Uncapped ADSL under fire

[w1z4rd]

No wizard not you... I agree IS uncapped is a joke. If you look back on the previous page there are guys on capped packages who are attacking uncapped when they obviously aren't using it.

Okay, I understand. The mweb uncapped accounts are not so bad. I use two of them for mass downloading, then a saix unshaped account for gaming

 

[Shayd]

Okay, I understand. The mweb uncapped accounts are not so bad. I use two of them for mass downloading, then a saix unshaped account for gaming

Pretty much my setup, I have the 399 for 3GB and 4mb line from Cybersmart and MWEB uncapped. MWEB works 99% of the time for me but if I need a torrent or HF DL during the day or I am getting a terrible ping in games I switch over to my Cybersmart.

Was VERY useful during the Seacom downtime.

 

[w1z4rd]

Pretty much my setup, I have the 399 for 3GB and 4mb line from Cybersmart and MWEB uncapped. MWEB works 99% of the time for me but if I need a torrent or HF DL during the day or I am getting a terrible ping in games I switch over to my Cybersmart.

Was VERY useful during the Seacom downtime.

My opinion:

IS Uncapped sucks the most.
Mweb is not so great but for bulk downloads its the best bang for your buck.
SAIX - most reliable bandwidth.

 

[Shayd]

Having used both SAIX and Cybersmarts network I would say it's a wash...except SAIX may be better to SGS.

 

[milomak]

I was considering taking part in this thread, but then I read responses like #3 and #21, among others, and realised there may not be any intelligent posters in the thread.
Sorry to those of you that may be intelligent, but really, threads like this get dumbed down to the part where I'm afraid I might get infected with stupidity if I'm not careful...

how ironic it is then you chose to do just that.

 

[I am Penguin]

I was considering taking part in this thread, but then I read responses like #3 and #21, among others, and realised there may not be any intelligent posters in the thread.
Sorry to those of you that may be intelligent, but really, threads like this get dumbed down to the part where I'm afraid I might get infected with stupidity if I'm not careful...

And by that dubious comment you judge yourself intelligent? As for the infected by stupidity your post will win first price in any competition that would be Internationally and worldwide for that matter.
You just infected many innocent readers.

 

[nanonyous]

how ironic it is then you chose to do just that.

Taking part implies I bother talking about the topic at hand as opposed to flaming on a few idiots talking about the topic, in public view, which is separate.

And w1z4rd, why I did this:
"Rather dont comment in this thread if you feel its too below you. Though apparently its not enough below you to insult other forumites (which is a little pathetic). "

Is because I hate idiots spreading misinformation or disinformation. I don't believe the thread itself is below me, I believe some of the posters in it are devolving it (though arguably I'm doing the same by being a flame-warrior) to a point where intelligent discussion is non-existent and "I hate this ISP so I'm going to go to this ISP that has exactly the same issues!" statements become the primary form of post.
To my knowledge, Mweb's uncapped still runs in large part on IS backbones, not entirely on their own provisioned bandwidth, even since they began operating as a Tier 1 network provider; what does set them apart is that when a SEACOM failure does occur, they do have redundancy available as opposed to smaller ISPs that are entirely reliant on what IS provides them with.

My comment towards VegOtter is justified through the quality of his previous posts, which I only looked at AFTER I insulted his post here, because he is comparing resellers to landing-link wholesalers, without taking into account the differences in how their services operate and how (as an example) 'products' like the new IS uncapped accounts work as opposed to how the previous accounts and their subsequent throttling/shaping worked.

When IS has issues, Mweb has issues. How many of those issues and the extent to which spill over to the consumer is a different matter entirely, and hardly has a place in this kind of thread, that's what the ISP feedback forum category exists for as opposed to news article discussion threads.

When I have to trawl through such posts to see if there's something informative to read or questions to be asked, it demotivates me and I instead end up doing other, more productive things, which is why I feel a devolved thread like this becomes 'beneath me'.

 

[Shayd]

To all those who need an update: MWEB DOES NOT USE ANOTHER PROVIDER...not Saix not IS not your uncles's ISP. They are a TIER 1 provider with direct access to Seacom via Neotel.

Don't associate my fav ISP with those asshats at IS.

 

[cavedog]

I'm getting 200kbs during the day on torrents. maybe I'm not in the Top 20% yet. Will be there soon maybe.

 

[GingerBeer]

Feedback shows 1-3days and you are dead in the water with Axxess Uncapped/"Unshaped". Look at the Axxess demo on their site. Its a fsucking disgrace.

I've just started with the uncapped & unshaped account so I'm waiting to see what happens.
I'm not sure what you mean by your post about 1-3 days - and what demo?

 

[kevinswan007]

taken from another article. this is from google themselves

Asked about whether it wouldn't have been sufficient to just deploy the updates in the same way as it had been done in places like the USA, Leigh explained that South Africa's bandwidth caps are a consideration customers in the US don't really have.

 

[freematrix]

To all those who need an update: MWEB DOES NOT USE ANOTHER PROVIDER...not Saix not IS not your uncles's ISP. They are a TIER 1 provider with direct access to Seacom via Neotel.

Don't associate my fav ISP with those asshats at IS.

Agreed. They have some "legacy" solutions on IS and SAIX.

 

[nanonyous]

To all those who need an update: MWEB DOES NOT USE ANOTHER PROVIDER...not Saix not IS not your uncles's ISP. They are a TIER 1 provider with direct access to Seacom via Neotel.

Don't associate my fav ISP with those asshats at IS.

So you're saying they don't utilize MTN Business, Vodacom Business either?
And that, in your own words, even though they're a 'Tier 1' network operator now (according to them anyway), they are getting their bandwidth on SEACOM via Neotel? If so then that is exactly why they run on the same backbone as IS, and why, if IS has issues (read: SEACOM failure, likely at the Neotel access point), Mweb also has issues.

Which is exactly why I said "how many of those issues actually spill over to affect consumers is another matter". Mweb has some other connections available to them for redundancy while, seemingly, IS are currently reliant entirely on their link via SEACOM for consumer connections.


Then there are the connections they have that actually run via IS provisioned routing. Unless of course someone wants to provide a comprehensive routing table/map used by Mweb for a variety of their consumer accounts so that everyone may see how big of an ****** I am that I make such claims.

 

[GingerBeer]

To all those who need an update: MWEB DOES NOT USE ANOTHER PROVIDER...not Saix not IS not your uncles's ISP. They are a TIER 1 provider with direct access to Seacom via Neotel.

Don't associate my fav ISP with those asshats at IS.

They do offer an SAIX alternative to use when SEACOM is down.

 

[Creag]

IS Fair Use Policy - Terms and Conditions

1. ...you will be shaped!
2. ...you will be shaped!
3. ...you will be shaped!
4. ...you will be shaped!
5. ...you will be shaped!
6. ...you will be shaped!
7. ...you will be shaped!
8. ...you will be shaped!
9. ...you will be shaped!
10. ...you will be shaped!
11. ...you will be shaped!
12. ...you will be shaped!

There's a message in there somewhere. Just don't seem to see it. But don't worry. It will come to me.

It came to me this morning as I was preparing for my arduous trip to work. Whilst I cannot be certain, it would appear that this subliminal message has something to do with kindergarten students and play dough.

 

[junwin]

IS is one of the worst ISP's in South Africa

I have used Internet Solutions for a couple of years now. They must have the worst service out of the big ISP's in the country, when it comes to line capacity or speed.

See the biggest problem with IS is the way in which they shape traffic. The average business DSL service, their more beefy product, has on average 8% packet loss to international peers.

So you cannot use IS to push voice internationally on any of their degraded services, that is any services that they have contended you with other users, including their diginet services. Their voice quality on their VoIS service is also consitently inferior, calls get cut off and you sound like you are talking in a toilet bowl, and they will always blame you for their terrible Voip service.

Packet loss causes the following:

• inconsistent download speeds
• random timeouts
• bad voice quality
• sluggish browsing
• very slow secure browsing
• useless streaming

Their answer is always that they don't care about your hassles and will not rectify the problem.

My honest opinion is don't bother with IS use any other ISP even the cheap 1 man shows as long as they don't resell IS.