iPhone 3GS

[boydan]

Is there anyone out there as frustrated as I am?
I upgraded my contract 4 weeks ago and Vodacom "still cannot advise when stock will be avaialble". Shocking

 

[projectmushroom]

Same here, no ETA from cellucity...

 

[limnos]

There are plenty of you out there in the same boat. Don't know if it's Apple for Vodacom fault for the delay - all I know it's unacceptable.

There's a few people that have just gone the BB route cos they refused to wait for the 3Gs. All I can say is rather be a little patient than go the BB route

 

[boydan]

have a look at "iphone" on hellopeter - there are so many frustrated people and Vodacom has such a bad attitude. Interestingly enough, its the same copy and paste answer to all the complaints.

 

[Ockie]

Hello guys. It is the supplier that is unable to confirm a ETA for Vodacom. It would be in Vodacom and the dealers best interest to get these phones into stock for a few reasons....sign new contracts, and also to upgrade people and have them extend their contracts. Unfortunately, if the supplier is unable to supply or confirm a ETA, then there is not much we can do.

@ limnos....is there a particular reason why you do not like the Blackberry as a substitute?

 

[FaNIX]

Do you guys actually pay for the new phone without having it?

 

[boydan]

@FaNIX - yes - bacause you do the upgrade deal and are told the phone will be available within 4-5 days - i would never have anticipated waiting this long - and they continue to advertise it

 

[FaNIX]

damm, that really sucks... I would demand that vodacom reverse that transaction and only upgrade when the phone is actually in stock. now you pay more for your contract and you dont even have the phone... that sucks !

 

[CharlC]

Hi guys,

I'm also frustrated.
Is there anybody out there that has been on a Vodacom waiting list for the same time as Boydana and projectmushroom?

I can't understand why Apple can't send out some details on when the shortage will be addressed...

 

[dhez]

just for your guys info, apple/core doesnt import the phones, vodacom does on their own.

 

[CharlC]

just for your guys info, apple/core doesnt import the phones, vodacom does on their own.

@dhez: Sure, I get that. But the whole world (excl US) is experiencing a shortage. So you can't blame Vodacom if they don't have stock. Apple can't supply...

 

[boydan]

@CharlC - thing is, in most other places in the world, the operators tell you there is a shortage before you sign up. They also have far better public information. On Vodacoms site there is no mention of stock shortages - its as it has been from when the phone first launched.

 

[CharlC]

Yeah that's true. The guy from Vodacom did tell me that there is a shortage and they don't have any idea when they will receive the stock. But I see what you're saying about the website not being updated.

I read somewhere that the shortage should be addressed in September, but there doesn't seem to be any improvement.

 

[Ockie]

I am not sure where you guys have been doing your upgrades...but to process a upgrade we have to enter the IMEI number of the handset/s that is being supplied. Without the IMEI you cant process the upgrade and therefore your contract will not be extended. If you did not sign a upgrade quote then you need not worry. I realize this is a headsore for clients...but trust me....it is even a bigger headsore for the consultants and dealer owners that cant sign up potential new clients because of the stock shortage.

 

[fhqwhgads]

Yeah, I've got a new contract and have been waiting almost a month now. But I haven't made any payments yet. I'm informing the guy at Vodacom what's going on as I'm reading it here! They have no clue!

 

[MarvMart]

I have the same problem, I have had the same number via work for the past 10 years, I am leaving and need a new number. I ordered the 3GS 2 weeks ago and still no ETA. Even worse is the fact that I cannot even get a new number as the phone has to be linked with the Phone's IMEI, now that is crap, I may just have to get a BB or an N97 just because there is no stock. i chatted to the guys at Vodaworld and they have 2 x N97'swaiting ...

 

[boydan]

@ocleroux - my upgrade was done through the call centre - 1959. I have several sms messages from vodacom saying i have been upgraded and my packaged changed. Vodacom4me confirms this. Plus, i m apaying for an iPhone 500 contract (my previous contract was a Blackberry contract). No question that I have been upgraded - IMEI number or not

 

[Ockie]

mmm perhaps that is how they work on their side then....but I do not extend a client of mines contract untill such time that I have issued the handset.

 

[jupman]

I have been waiting 3 weeks now for my 3Gs...just like the rest of you guys, all i hear is that there is no ETA as yet.

I am getting tempted to settle for a 3G iPHone!

 

[Vermaak]

I have also been waiting 2 weeks for my 16gig. This sucks. Nobody can give me an answer or they don`t even get back to me.