Is this a legit site https://www.techguysa.co.za

[Puk]

I've bought from Tech Guy SA too, and had a good experience.

 

[Tech Guy SA]

Rep +1
Owner is very helpful and somehow if you are in JHB orders ship lightning fast.

Awesome stuff (yes if you in JHB and the stock is in JHB we ship it from JHB since its right there takes quicker. so on so forth.

Since this thread has been necro'd, will also mention I've bought from techguysa and had good service. If only the website was a bit better...

Hey thank you for the feedback

am planning on doing a tiny revamp just have not had the time latley mainly on home page and checkout page, product page not much i can change there. but What is the better you mention so i can take it to consideration. and at a later *much later* stage maybe doing some core changes to lighten up the server load (if thats what you refering to) beefy server but it has its days sometimes especially if you using firefox.

I've bought from Tech Guy SA too, and had a good experience.

Nice thank you

 

[zll]

Hey thank you for the feedback

am planning on doing a tiny revamp just have not had the time latley mainly on home page and checkout page, product page not much i can change there. but What is the better you mention so i can take it to consideration. and at a later *much later* stage maybe doing some core changes to lighten up the server load (if thats what you refering to) beefy server but it has its days sometimes especially if you using firefox.

So the 2 issues are the speed hiccups and when you filter by lowest price, you get all the sold out products first. This means the user has to scroll through all the unavailable stuff first before they get to the cheapest product which is a bit frustrating.

 

[kazeus]

Okay honestly guys we are not website detectives, are we going to be getting threads like these daily now

but honestly this isnt helpful to the thread.
I think the OP should be allowed to ask these type of questions even after doing his own research especially with this recent ITworkup fiasco being so close.
yes there are big names in tech that should be trusted, but the spirit of capitalism is that multiple businesses offering similar services should result in competition and better value overall, so it is always a good idea to ask.
Thats what the forums are for and thats why mybroadband isnt a dead platform because people use it to engage in matters like this

 

[Slckrck]

but honestly this isnt helpful to the thread.
I think the OP should be allowed to ask these type of questions even after doing his own research especially with this recent ITworkup fiasco being so close.
yes there are big names in tech that should be trusted, but the spirit of capitalism is that multiple businesses offering similar services should result in competition and better value overall, so it is always a good idea to ask.
Thats what the forums are for and thats why mybroadband isnt a dead platform because people use it to engage in matters like this

Exactly, forums should be sounding boards and resources for information.....if it wasn't for this forum and it's members, we'd likely wouldn't have been able to get informed about EveTech or sketchy sites. So keep this going.

 

[WillyWonka99]

Amazing guy, very friendly and helpful, and went out for the way for me

100% legit site

 

[Tech Guy SA]

So the 2 issues are the speed hiccups and when you filter by lowest price, you get all the sold out products first. This means the user has to scroll through all the unavailable stuff first before they get to the cheapest product which is a bit frustrating.

Apologies i dont recall seeing the notification on this thread as im not OP but

there is a Filter called Stock Status been there foreverjust tick the in Stock and it will only show you in stock there are thousands of products in general i could hide out of stocks but then people wouldnt know i generally stock it etc so its best to show out of stocks so its visible. The end of life stuff when i go through them they are hidden completly unless you see it via Google

Speed since then been taken care of the one thing since last year was bot attacks slowling the site down but we have heavily customised back ends to prevent this (and if i see them slip i watch learn and patch as it comes).

Also filters for motherboards etc been reworked a few times just have to update it time to time.
*Do not abuse the filters*

but honestly this isnt helpful to the thread.
I think the OP should be allowed to ask these type of questions even after doing his own research especially with this recent ITworkup fiasco being so close.
yes there are big names in tech that should be trusted, but the spirit of capitalism is that multiple businesses offering similar services should result in competition and better value overall, so it is always a good idea to ask.
Thats what the forums are for and thats why mybroadband isnt a dead platform because people use it to engage in matters like this

The timeline between OP and your comment is a little off (still valid) but still valid Even big stores like Raru became dodgy towards the end (may of figured what happened then nearly happened to me but im stubborn) . if anyone remembers the complaints before they vanished and then that otherone i forgot their name.

And MBB should be a place to safley ask anything tech related without being belittled (not saying is what happened but in general.

I too get Price match forms sent my way against scam sites and i do my own investigations and checks. as we dont match scam sites of course. (Example)

Exactly, forums should be sounding boards and resources for information.....if it wasn't for this forum and it's members, we'd likely wouldn't have been able to get informed about EveTech or sketchy sites. So keep this going.

Exactly

Amazing guy, very friendly and helpful, and went out for the way for me

100% legit site

100% thank you again sorry late to the party here

I honestly didnt think this thread continued.


Thank you all for the posts often find this on google funny enough.
Done a lot of back end stuff over the passed year mostly security all these things happening to sites latley you cant sit and wait otherwise cost you money know how it feels to be offline for a week and watch your database get nuked. (No Breach i turn the server off completely if i have to or do a complete block)
Wont go into details on what we are using to help against A.I bots but yes that is what we mostly been up to back end wise. Am planning another revamp its minor more layout than anything else some colour may change as it came to my attention some screens displays the colours bit darker than my monitor. and less heavy to process.

Always loading products as well. Do plan on loading more non Computer related items mosly cause The A.I memory shortage (Even tho we were partly warned about the shortages none of us saw the "how" , foresaw an issue and have noticed it mostly since Q2 of this year and gets gotten worse every week (prices wise)

Anything we can improve yes always no store is pefect in my eyes. We just try our best.

 

[Lupus]

Apologies i dont recall seeing the notification on this thread as im not OP but

there is a Filter called Stock Status been there foreverjust tick the in Stock and it will only show you in stock there are thousands of products in general i could hide out of stocks but then people wouldnt know i generally stock it etc so its best to show out of stocks so its visible. The end of life stuff when i go through them they are hidden completly unless you see it via Google

Speed since then been taken care of the one thing since last year was bot attacks slowling the site down but we have heavily customised back ends to prevent this (and if i see them slip i watch learn and patch as it comes).

Also filters for motherboards etc been reworked a few times just have to update it time to time.
*Do not abuse the filters*

View attachment 1932786




The timeline between OP and your comment is a little off (still valid) but still valid Even big stores like Raru became dodgy towards the end (may of figured what happened then nearly happened to me but im stubborn) . if anyone remembers the complaints before they vanished and then that otherone i forgot their name.

And MBB should be a place to safley ask anything tech related without being belittled (not saying is what happened but in general.

I too get Price match forms sent my way against scam sites and i do my own investigations and checks. as we dont match scam sites of course. (Example)


Exactly



100% thank you again sorry late to the party here

I honestly didnt think this thread continued.


Thank you all for the posts often find this on google funny enough.
Done a lot of back end stuff over the passed year mostly security all these things happening to sites latley you cant sit and wait otherwise cost you money know how it feels to be offline for a week and watch your database get nuked. (No Breach i turn the server off completely if i have to or do a complete block)
Wont go into details on what we are using to help against A.I bots but yes that is what we mostly been up to back end wise. Am planning another revamp its minor more layout than anything else some colour may change as it came to my attention some screens displays the colours bit darker than my monitor. and less heavy to process.

Always loading products as well. Do plan on loading more non Computer related items mosly cause The A.I memory shortage (Even tho we were partly warned about the shortages none of us saw the "how" , foresaw an issue and have noticed it mostly since Q2 of this year and gets gotten worse every week (prices wise)

Anything we can improve yes always no store is pefect in my eyes. We just try our best.

Your reply is almost 2 years later

 

[Crowley]

Your reply is almost 2 years later

Well he did admit that he didn't get the notification at least.

Apologies i dont recall seeing the notification on this thread as im not OP but

 

[Tech Guy SA]

Your reply is almost 2 years later

touche (believe the cappie is there)

Well he did admit that he didn't get the notification at least.

Now i do cause i logged in

 

[Mirai]

One thing about that site, same as Evetech, they force insurance. However according to the CPA, the product is 100% the responsibility of the retailer until accepted by the customer. While in shipping the product remains under control of the retailer. It's his agents who are responsible for the delivery. This kind of penny pinching puts me off. Rather make all products a wee bit more expensive and include your insurance in the price or pay for insured shipping at checkout, i.e. charge for all shipping and all shipping is by default insured.

If I buy something on Takealot or Amazon or Makro or Amazon US/Japan/EU, if I don't sign off with the courier, the item has to be refunded or replaced for free if I don't receive it. Here it seems, if you don't buy insurance, you will have to use the CPA to force these guys to refund or reship which is an off putting experience.

It seems that Techguy knows it's a PITA to go small claims court or via the ombusdman so they skirt regulations this way and try to show lower prices and add extra charges later. But CPA is clear that the responsibility is with them. This kind of behaviour would put me off buying anything on that site unless the price was really good with the 2% insurance so I don't have to waste my time afterwards. But then the price has to be much much better.

 

[Tech Guy SA]

One thing about that site, same as Evetech, they force insurance. However according to the CPA, the product is 100% the responsibility of the retailer until accepted by the customer. While in shipping the product remains under control of the retailer. It's his agents who are responsible for the delivery. This kind of penny pinching puts me off. Rather make all products a wee bit more expensive and include your insurance in the price or pay for insured shipping at checkout, i.e. charge for all shipping and all shipping is by default insured.

If I buy something on Takealot or Amazon or Makro or Amazon US/Japan/EU, if I don't sign off with the courier, the item has to be refunded or replaced for free if I don't receive it. Here it seems, if you don't buy insurance, you will have to use the CPA to force these guys to refund or reship which is an off putting experience.

It seems that Techguy knows it's a PITA to go small claims court or via the ombusdman so they skirt regulations this way and try to show lower prices and add extra charges later. But CPA is clear that the responsibility is with them. This kind of behaviour would put me off buying anything on that site unless the price was really good with the 2% insurance so I don't have to waste my time afterwards. But then the price has to be much much better.

Thank you for the feedback.

Shipping insurance is a optional amount anything over R1000
under R1000 we cover it.
R1001-R2500 R60
anything above that its 3% which is optional. you could compare the cost with insurance vs without vs competitor that built it in to the cost.

It was always an option for 6 years however about early last year we had a couple of instances where couriers would "loose" the goods and costing us quiet a penny especially on time (9 months to get the money back after claim) So after that we made it default for insurance to be on (by default)

I have reworked the shipping system on the site (not live yet busy with another IF scenario when it comes to TV's) so it will be a bit more straight forward. I am revising the cost again but i hear the prices are going up again between now and November (say thank you to price of Oil we absorb as much as possible). But again i am revising it. and looking into cheaper options (Lockers / Collection points maybe since trust is a factor they not exactly that much cheaper to be honest but if it saves you R30 and you happy with it why not)

T&C's are very clear we take no responsibility if the couriers are hijacked / lost items / damage but we do fight them on it (its not common but it happens ive seen couriers break laptops / motherboard boxes / etc and ive fought them tooth and nail on those for the clients. Trust me i am very reasonable which cost us money i don't mind at times but there are limits.

You also know that Crime in South Africa is a thing sadly and these things happen. Couriers do not insure goods unless declared and paid for. if their T&C's are clear so is ours. IF there was a courier that had a flat rate and insured we would of signed up or able to. Trust me ive looked the other issue is trust couriers have to be trust worthy i.e on time actually deliver the goods etc and we usually test them out before launching them for clients if they fail my criteria (Any) i write them off completely.

As for CPA bit more to it than that actually and yes small claims is fine but cost more to take people to court (Sepena) than the goods itself but if a client has an issue with services then they are more than welcome to have a open discussion with me via email/call/whatsapp and i can lay out all the facts and details no issues.

CPA wise to refuse goods part has its own rules same with our T&C's not going to get into it. If you want to buy Item A then buy Item A but if you turn around and tell us oh no i dont need item A i came right and if it hasnt shipped out yet i am more than okay refunding or crediting if it is shipped out we can return it sealed but remember our distributors can refuse under CPA as goods was selected and paid for (chances are low), but services fees and services such as courier cost and transaction fees cannot be refunded and you will be charged with the cost to return the goods. Its also only fair on resellers. Cause imagine 100 people do this orders something at R900 we ship it out pay the transaction fee of R58.60 and then couriers R109 and you all go refund please

R16 760 gone vanished in thin air. Do that a couple of times and bankrupt. (Actually worse since its another R109 for example to ship back and another fee to refund). IF Takealot of amazon does'nt mind loosing millions over the years like they have Go for it.

Now im not sure what evetech does i know they not doing surcharges anymore (illegal btw). but yes i could charge more for shipping and just insure the goods anyway which is fine but i can tell you now from over the years if shipping cost x amount more people just close the link and go else where. Its best to break it down and let the client decide.

As for the cost of goods that's sadly to do with distributors costs and our margin where it has to cover everything including card transaction fees as well as Buy Now Pay Later fees which are significantly higher than regular card feeds rely on volume with those types of transactions were more than 50% of our profits gets eaten up and i refuse to increase the margins as best as possible the set we on has been working the last 4 years or so.

If price is a issue in general yes there are other stores that are willing to live off 2-5% margins but also check the service level you get from them each their own on this some are higher some are lower some do well on 2-5% on my experience some of them dont last very long in the industry.

 

[LasseGJ]

One thing about that site, same as Evetech, they force insurance. However according to the CPA, the product is 100% the responsibility of the retailer until accepted by the customer. While in shipping the product remains under control of the retailer. It's his agents who are responsible for the delivery. This kind of penny pinching puts me off. Rather make all products a wee bit more expensive and include your insurance in the price or pay for insured shipping at checkout, i.e. charge for all shipping and all shipping is by default insured.

If I buy something on Takealot or Amazon or Makro or Amazon US/Japan/EU, if I don't sign off with the courier, the item has to be refunded or replaced for free if I don't receive it. Here it seems, if you don't buy insurance, you will have to use the CPA to force these guys to refund or reship which is an off putting experience.

It seems that Techguy knows it's a PITA to go small claims court or via the ombusdman so they skirt regulations this way and try to show lower prices and add extra charges later. But CPA is clear that the responsibility is with them. This kind of behaviour would put me off buying anything on that site unless the price was really good with the 2% insurance so I don't have to waste my time afterwards. But then the price has to be much much better.

Couldn't agree more, it's absolutely crazy that businesses are handing off the risk to the consumer, and also completely illegal. I avoid shopping on any site that lists the insurance cost separately as an optional fee.

I am buying a product, if you don't deliver it, you haven't fulfilled your part of the contract. Simply raise the prices, anything else is illegal and dishonest business practices.

 

[No this is Patrick]

Couldn't agree more

I do not agree.

 

[Tech Guy SA]

e them off completely.

Couldn't agree more, it's absolutely crazy that businesses are handing off the risk to the consumer, and also completely illegal. I avoid shopping on any site that lists the insurance cost separately as an optional fee.

I am buying a product, if you don't deliver it, you haven't fulfilled your part of the contract. Simply raise the prices, anything else is illegal and dishonest business practices.

I have a simple question for you and Mirai

IF item X on store A this is R850 with shipping insurance lets call it R60 and shipping R110 totaling at R1020 right

But if same item X at store B with shipping cost R910 with shipping R110 you going to first look at the R850 listing on google or the one on R910 and then calculate and decide?

Cause it comes to the same amount just has a break down. I ask this cause both of you said simply raise the prices.

Only ask as i'm taking it into advisement for the weekend and the logic to me is if it cost the same sure but some clients want the cheaper options and then there is the option for them the cheaper option.

eitherway as ive said taking it under advisment as i am re doing the shipping (the shipping plugin has limitations so we reworked one to operate a a lot simplier and more straight forward.

otherwise as i was typing this had a call with csgo you not off on this but give me a few days and you will see the changes.

 

[LasseGJ]

I have a simple question for you and Mirai

IF item X on store A this is R850 with shipping insurance lets call it R60 and shipping R110 totaling at R1020 right

But if same item X at store B with shipping cost R910 with shipping R110 you going to first look at the R850 listing on google or the one on R910 and then calculate and decide?

Cause it comes to the same amount just has a break down. I ask this cause both of you said simply raise the prices.

For me personally, I'll go to the cheapest item first. When I find out that store has shipping insurance, I will avoid ordering and choose another option unless there is no other store carrying the item.

As a rule, I still don't buy shipping insurance though. And while it hasn't happened to me yet, if an item gets lost and isn't delivered, if the website refuses to refund me I will simply chargeback through my bank as the item was never delivered.

 

[Tech Guy SA]

For me personally, I'll go to the cheapest item first. When I find out that store has shipping insurance, I will avoid ordering and choose another option unless there is no other store carrying the item.

As a rule, I still don't buy shipping insurance though. And while it hasn't happened to me yet, if an item gets lost and isn't delivered, if the website refuses to refund me I will simply chargeback through my bank as the item was never delivered.

fair enough.

again as said earlier reworking it. but we do fight these its not common for goods to get lost touch wood.

but these are / have been valued feedback.