Good Day
Thank you for the feedback.
I have confirmed with the Network Department and there are no issues at the moment with regards to p2p.
The degree to which these maximum speeds are attained depends on the quality of the signal which is influenced by several factors:
The distance you are from the nearest base station. Whether there are obstructions between you and the base station .How many other people are connected via your base station .The speed at which you are travelling .Additionally, the speed of access is greatly influenced by all the normal Internet factors such as the speed of the server you are communicating with and the speed and usage levels of the links that the communication is going over.
Throughput is linked to the quality of signal returned to the base station (not volume of signal).
The base station allocates you throughput according to the signal you give back to the base station (daytime use).
After hours when the base stations is not in prioritizing phase it will actually allocate more throughput than the return signal justifies.
If you are using an external antenna, have the alignment to the base checked, if you do have an external antenna try moving the modem (via Ethernet to a window facing the base station).
If moving of the modem is not possible contact our call centre to log a ticket and we can send a technician out to check your setup and maybe advise on an antenna.
Regards
Lebohang Mpeta
Email Helpdesk Consultant
iBurst Instant, Fast, Wireless Internet
Tel : 0861 iBurst(428778)
Fax : 086 503 9111
Email :
[email protected]
Web :
www.iburst.co.za
Address : 66 Park Lane, Sandton, 2196 PO Box 651921, Benmore, 2010
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