Issue with Deye app

[Shayd]

Hi folks.

Those of you using the Deye app. Have you been logged out since the recent update? I tried to log back in and it says my email doesn't exist. Even when I try reset the password.

This happened previously when they were fiddling with their back end. Are you able to login?

 

[Shayd]

So a follow-up. Deye has come back to me and said they have split their logins away from Solarman. Your login will work with Solarman if that's how you originally signed up. But the same login won't work with the Deye Cloud app anymore. You will need to sign up for Deye cloud separately for the app to work again.

 

[fruitbat]

So a follow-up. Deye has come back to me and said they have split their logins away from Solarman. Your login will work with Solarman if that's how you originally signed up. But the same login won't work with the Deye Cloud app anymore. You will need to sign up for Deye cloud separately for the app to work again.

Thanks. I just happened to log into SOLARMAN with the same cress and it worked.