IT Support/Ops Engineer

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strontium90

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Joined
Nov 18, 2015
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Job description
The successful candidate will be responsible for effective provisioning, installation/configuration, operation, and maintenance of a datacentre, server hardware, software, and related infrastructure. This individual will be accountable for Linux and Windows systems that form the critical infrastructure on which the core software runs.

Location
The position is based at our offices in Cape Town CBD.

Engineering and provisioning
  • Maintain existing systems and ensure operating systems are up to date and configured correctly in accordance with the standards established within the organisation.
  • Develop and maintain installation and configuration procedures.
  • Provision new systems as necessary, and ensure that these systems can be maintained in a sustainable and automated, or semi-automated, way.
Operations and support
  • Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Respond to automated alerts when necessary.
  • Ensure daily backup operations are running as expected, ensuring all required file systems and system data are successfully backed up.
  • Respond to support requests from both within the company and clients of the company. Investigate and troubleshoot issues where possible. Escalate issues if needed.
  • Repair and recover from hardware or software failures. Coordinate and communicate the impact of such failures. Ensure redundancy and stock of spare components on site.
Maintenance
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities and scripts. Configure/add new services as needed.
  • Perform periodic performance reporting to support capacity planning.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Maintain data centre environmental and monitoring equipment.
What we do
We are a Software-as-a-Service company providing end-to-end solutions to large enterprises, enabling them to run their entire businesses through a cloud-computing model. Our technologies, researched and developed in-house, give us a strong competitive advantage and allow us to implement sophisticated rules for running an enterprise in industry-leading time frames.

What we offer
At our company, you will be given the opportunity to:

  • Work in a flexible, creative and innovative environment
  • Apply your skills and training
  • Be at the forefront of technology and research
  • Contribute to the running of the company’s overall business strategy
  • Manage your own projects
  • Develop lasting client relationships
Compensation
Salary is negotiable, competitive and market-related.

Requirements
The successful candidate will have…

  • Experience or knowledge of administration techniques for both Microsoft Windows- and Linux-based systems. Experience with Ubuntu Server- or Debian-based distributions would be advantageous.
  • Experience with scripting tasks on both Linux and Windows platforms, i.e. PowerShell and Bash scripting, or equivalent.
  • Experience with networking technologies and protocols, including TCP/IP, IP subnetting, routing and switching.
  • Experience in configuring and maintaining managed switches and routers, advantageous.
  • Experience in utilising automated provisioning or configuration management technologies, beneficial.
Contact Us
Please email us with your CV at [email protected]
 
Last edited:
Job location and Salary scale would be welcome
 
What sort of engineering degree does one need to have, to become an ops engineer?
 
No qualifications strictly required. We're more keen on people who like to learn new things and are keen to help us grow our infrastructure, as well as support our users where needed. We use our own system in house, so this means staff and occasionally clients, though most of our staff are pretty tech savvy.

Salary would depend on experience and skillset, and is negotiable. Working environment is great, offices overlook CBD and greenpoint. Regular impromptu braais and drinks at the office are par for the course.
 
Using a gmail address was a concern, though it just forwards to our careers@ address. I was asked to post the ad without naming the company. Next time maybe we'll register a new domain and do the whois privacy thing instead.
 
"Location
The position is based at our offices in Cape Town CBD."

Its written in the ad.
 
strontium90 said:
No qualifications strictly required. We're more keen on people who like to learn new things and are keen to help us grow our infrastructure, as well as support our users where needed. We use our own system in house, so this means staff and occasionally clients, though most of our staff are pretty tech savvy.

Salary would depend on experience and skillset, and is negotiable. Working environment is great, offices overlook CBD and greenpoint. Regular impromptu braais and drinks at the office are par for the course.
Click to expand...

So its not really an engineering job?
 
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