support

  1. B

    Rain - Support Service

    Anyone else having such a pathetic support service regarding RAIN? I have signed up for the R699 5G package on the 4th of June 2020. Received my Router and Sim on the 5th.... Ever since then the sim has been inactive, after a week RAIN advised that a sim swap will need to take place. Its now...
  2. P

    Router installation, upload speeds and support issues

    I ordered 5G for home premium on the 8th of May and received the CPE N5368X router on the 11th. Great service ! I spent a lot of time looking for the ideal outdoor installation location. In some places the download speed is around 220 Mbps ! I found one place where both the 4G and 5G indicators...
  3. P

    D-link DSL 2500U Support account password

    Hey everyone... Does anybody know what the password of support account in DSL 2500U is? also I've just upgrade its firmware..... tried these but didn't work : blank (Also write it XD :) ) support TelkomDlink12345 ..... Can anyone help?
  4. M

    Telkom witholding technician contact details and fault progress

    I reported a fault on my dsl on 30-Jan-2020 and an openserv technician came to my premises to diagnose the issue on the same day. He found an issue and said he fixed it, i should continue testing and verify. I monitored the connection for a few days and opened another fault, because the...
  5. P

    Rain Support

    Anybody remember the disaster that was the Rain launch? Well, it appears they have not managed to improve their support one iota. I reported a billing problem on the 1st Nov, and aside from a few email messages making nonsense suggestions and confirming my details, they have not managed to...
  6. Leo_

    Vox Telecom Support

    Is it just me, or is Vox's support the most incoherent, dysfunctional bowl of dog turd out there? There's supposedly twenty-million different departments with absolutely no intercommunication. No department wants to take responsibility to aid you, but are quick to connect you to another...
  7. Leo_

    Vox Telecom Support

    Is it just me, or is Vox's support the most incoherent, dysfunctional bowl of dog turd out there? There's supposedly twenty-million different departments with absolutely no intercommunication. No department wants to take responsibility to aid you, but are quick to connect you to another...
  8. U

    Packet loss and International Bandwith at night

    Hi guys im with cell c 100mb fibre and openserve as my fibre line holder .... ive been having packet loss internationally and very low bandwith to overseas at night for a month now .... here ill be posting a few traceroutes and stuff ... can someone please give me advice and please look at these...
  9. J

    How To Get Telkom To Take Notice of your Fault

    Hello All. Please see how to get the problem noticed by the technicians dispatchers To: 'JonasS@openserve.co.za' (Dispatcher) Cc: 'NothandoM@openserve.co.za' (Email linked to the Board of Directors https://www.gov.za/about-government/contact-directory/soe/soe/telkom-sa-ltd ) Subject: My ADSL...
  10. N

    Afrihost worse than Telkom?

    Afrihost worse than Telkom? Yes, Afrihost is far worse than Telkom or any other service provider. I was charged R529.35 at the beginning of January 2018 for a fibre line I never received- endless emails, complaints still no refund- still no-one contacting me to sort this out. According to...
  11. L

    Best 2nd hand car to buy under R150 k ???

    Good Day all I'm new to mybroadband so please don't be harsh if i may ask a dumb/repeated question here, i'm still figuring this out :p Im looking at buying a 2nd hand vehicle around the R150k mark. I have lined up quite few cars im looking at. Main focus is on Fuel economy...
  12. Rebel Tech

    Rebel Tech Support

    Good day Everybody I’m starting this thread to answer questions you might have about our products or services. If something needs to be followed up on let me know and I’ll try to sort it out. I will also be posting updates like when we have stock of certain products or some...
  13. M

    Looking for ongoing support with Elastix installations

    Hi, I am looking for recommendations on superstar techs/companies that can assist with Elastix support. We have 5 offices with Elastix running. 4 are in Cape Town and 1 is in Pretoria. We have site to site vpn between all sites. Each of the elastix instances is working fine without any real...
  14. I

    No internet ..

    @AfriGenie I send you a PM. Appreciate some help. My internet's been down since 21 June. (Bundled, account) DSL LED on, internet LED off (Red). Not my profile as I can't connect to guest@telkomadsl There is a Telkom fault open: I'm not feeling the joy..
  15. TribbleZA

    Play Overwatch FREE this weekend

    For those of you who have not yet tried Overwatch - it is Free this weekend (Blizzard account required) https://twitter.com/OverwatchEU/status/866277581934514177
  16. akuma

    BigCommerce Dropping VCS Support Across All S.A. Stores

    I've been pulling my hair out over a week to get this right. I'm posting this for the benefit of any of you that have stores on BC. It looks like we need to rally to get the attention of BC's devs/engineers/management to pick up and offer support for VCS again. There is a thread here on their...
  17. Praeses

    Afrihost support

    I am currently a WA subscriber but I've decided to give the R1 Afrihost promo a try. I've sent an e-mail to their support e-mail address and NOT EVEN 5 minutes later, I get a call from them. Now that's what I call great service. I've experienced the complete opposite from WA - you're lucky...
  18. S

    Afrihost Lost my Mobile Router

    I logged a repair request for my mobile router. I personally handed the device to the courier on the 12th of June. I then waited a few weeks, but nothing happened. I then started my endless journey with Afrihost meaningless support. My query was escalated to warehouse support. Warehouse support...
  19. H

    Junior IT Technician

    Next Generation Digital Technologies is looking for a young and talented junior technician, who’s passionate about IT, to join our fast growing company based in Johannesburg. Requirements: •Grade 12 Certificate •CompTIA A+ and N+ •Fluent in English •Intermediate knowledge of Microsoft...
  20. O

    Level-7 Speed Issues?

    Anyone else having drops in connection speed with Level-7 lately? Last week I noticed the problem, did a few tests and realised I was only achieving around 2mbps on my 4mpbs connection. I reported the issue and it was sorted out pretty quickly, but now I seem to be having the same issue again...
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