support

  1. G

    Vumatel holding Rosebank line Hostage for 40 days...

    Issue: Line Release Failure/Port stuck in "Active" state Location: Rosebank, JHB Days waiting: 40 + The previous tenant cancelled their line with WebAfrica on the 20th of March. Despite this, Vumatel is still showing the line as "Active," which is blocking my new sign-up. I have tried to...
    • GrantG1
    • Thread
    • cool ideas hostage line activation rosebank support vumatel webafrica
    • Replies: 4
    • Forum: Fibre Networks
  3. idshosting

    Why Emails Suddenly Stop Working — and Simple Fixes Anyone Can Try

    Most people have had that moment where email suddenly stops working for no obvious reason. It was fine yesterday and today nothing sends or receives. Before assuming something major is broken, here are a few simple things that fix most real-world email issues. It happens far more often than...
  4. DqrkSA

    Vox portforwarding and server hosting

    i am currently running debian with amp installed on a small computer to host a minecraft bedrock edition server for my friends and i. Vox has blocked my ip from accessing my router settings so i sent them an email asking them to portforward the local machines ip and the default port with UDP...
    • DqrkSA
    • Thread
    • help minecraft portforward support vox
    • Replies: 12
    • Forum: Fibre Networks
  5. T

    Axxess is a disappointment

    I've been on this forum on and off from the onset. I asked here many moons ago which ISP would be the best to use for fiber home internet and the suggestion came to use Axxess. I left Jhb in 2021 and lived in the Overberg for a few years where my ISP was a small but effective company. The guys...
  6. Wolvyreen

    VEHost reseller reviews? Anyone been using them as a reseller for a while?

    Hello, I am not happy with my current host and have a couple hundred domains under my belt and am considering moving my clients over to vehost.co.za but before I do, I would like to get the communities opinion on vehost. They seem to respond quickly to live chat and they seem to offer VERY...
  7. RedViking

    Notebook USB-C Hub ports stop being detected if un-plug and re-plug [SOLVED] WD19TBS DOCK USB Port Issues

    SOLVED. See post #5 I have a Thunderbolt Hub connected to my Windows Dell Notebook (Precision 5550). Everything used to work fine. Dell recently swapped out the motherboard (as wifi card was giving issues and welded to the motherboard). At first nothing worked when I connected the Hub until I...
  8. S

    Extremely poor speeds and no help from Afrihost for 2 months

    I'm on a 250/250 line on Afrihost/Metrofibre and every single day at 17:00 to 22:00 gaming is not an option as my speeds just go straight into the gutter but thoughout the day when I'm at work the speeds are as they should be. I logged a ticket in 31 August and again on 28 September which just...
  9. A

    Afrihost VDSL Connection Issue - Need assistance in diagnosis

    Hi Everyone, this is my first post on the forum and I am doing this because I am in a bit of a pickle and have no idea what to do :crying: Situation: I currently have a 20/1 VDSL connection through Afrihost/OpenServe and the line keeps disconnecting every 5/10/15 minutes. I have had this line...
  10. M

    Home Premium 5G Help Needed

    Apologies if this is the wrong place, but I am desperate for some assistance. I've been struggling since last week with the call centre and just get nowhere. I've been a customer with the Premium 5g package for a while now and have been fine with it, but the last week+ has been massive degraded...
  11. N

    What is wrong with Google Support at the moment?

    Hey everyone, Quite annoyed so Ill probably need to edit this later. But what the f*** is wrong with google support? They've become a bunch of unreachable, unintelligent knobheads. We are trying to have our Google Workspace Analytics account limit increased from 100, we used to be able to...
  12. K

    All insurance business emails going to client spam

    Hi Everyone We have been using Google Workspace for our company emails. Since the first week of Jan 2022, one of the businesses in our group (an insurance broker) has been having issues with most emails going to client and vendor spam folders. Due to the nature of the business, this is causing...
  13. H

    C# Development, implementation, and support internships

    International fintech/regtech solutions provider offering internships for recently qualified, SA citizen, BSc / BCom graduates. Mail CV to: [email protected]
    • henniep1
    • Thread
    • development graduate internship johannesburg support
    • Replies: 2
    • Forum: IT Jobs
  14. TruTeq Careers

    Technical Support Manager, Centurion

    This position has been filled - thank you. TruTeq Wireless is in the market for a technical support manager to run with a team of strong and capable technical support engineers. We are a private company that is based in Centurion (Gauteng) which specialises in the design, development and...
    • TruTeq Careers
    • Thread
    • dra linux management mmsc payment gateway signalling gateway smsc support telecommunications ussd
    • Replies: 10
    • Forum: IT Jobs
  15. A

    Trouble Cancelling Telkom line

    I've cancelled my Telkom line over 4 years ago with a lot of struggle and was finally successful. However I suddenly got an invoice now from Telkom. Could anyone provide me with a contact for Telkom support so I can just cut ties with them for once and for all?
  16. F

    Rain 5G cancellation

    I've submitted a request to cancel my 5G subscription 6 days ago and received confirmation of my request but I haven't heard back from Rain support. I'm posting here in the hope that I can be helped in order to get a refund since it's less than a month since my delivery. What is the best way to...
  17. C

    RAIN 4G downgrade possible?

    We went with rain 4G unlimited, but were mostly disappointed by the unreliable und slow connection. Since we depend on a usable internet connection we had to go with a different solution. We do like the prospect of rain's service though, and as we trust them to improve their network with time...
  18. B

    Rain - Support Service

    Anyone else having such a pathetic support service regarding RAIN? I have signed up for the R699 5G package on the 4th of June 2020. Received my Router and Sim on the 5th.... Ever since then the sim has been inactive, after a week RAIN advised that a sim swap will need to take place. Its now...
  19. P

    Router installation, upload speeds and support issues

    I ordered 5G for home premium on the 8th of May and received the CPE N5368X router on the 11th. Great service ! I spent a lot of time looking for the ideal outdoor installation location. In some places the download speed is around 220 Mbps ! I found one place where both the 4G and 5G indicators...
  20. P

    D-link DSL 2500U Support account password

    Hey everyone... Does anybody know what the password of support account in DSL 2500U is? also I've just upgrade its firmware..... tried these but didn't work : blank (Also write it XD :) ) support TelkomDlink12345 ..... Can anyone help?
  21. M

    Telkom witholding technician contact details and fault progress

    I reported a fault on my dsl on 30-Jan-2020 and an openserv technician came to my premises to diagnose the issue on the same day. He found an issue and said he fixed it, i should continue testing and verify. I monitored the connection for a few days and opened another fault, because the...
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