Kalahari.com vouchers thread

The way I see it, if they fulfill part of an order you bought using a discount voucher, but cancel one of the items, they're obligated to credit you the full amount for that item, and not just a portion of the amount.

Example: you order 5 items for R350 and you use a R75 voucher.
Item 1: R74
Item 2: R78
Item 3: R85
Item 4: R62
Item 5: R51

The order total is R350, but you get it for R275 due to the promo voucher.

You pay for the order, but a couple of days later, Kalahari informs you that your order will be delayed.

A few days after that, Kalahari decides to send you four of the five items you ordered as they're having trouble sourcing item 3 which was holding up the order. When you receive your items, you promptly rip open the packaging and/or gift the items to a friend.

After a week of waiting for item 3, Kalahari sends you an email to say item 3 has been cancelled due to lack of stock. Item 3 cost R85, but for some reason, Kalahari only issues you with a R10 credit. Why? Because their system has voided the R75 voucher you used.

The problem is, were it not for the R75 discount, you would never have placed the order to begin with, and you can no longer return the 4 items that Kalahari originally sent you.

Because the order was partially filled, but couldn't be completed, I would think Kalahari is obligated to credit you with R85 even if it's in the form of a voucher.

I won this argument when this happened:
http://mybroadband.co.za/news/internet/97741-kalahari-coupon-abuse-may-cost-you.html
 
You won nothing. It was vouchers used not coupons :D

KDN the next R599 p/m month car scam near you.
 
Shellyb1 said:
My order was cancelled last week. Price of cancelled item was R132. Voucher used for the whole purchase was R100 but they only credited my account with R32.

Not to mention the lack of service and communication, their vouchers strategy is really pathetic and not achieving it's desired results.

What would have worked out to R100 a blu ray, works out to R130 a blu ray.
Click to expand...

Same happened to me.. :cry:
 
Totempole said:
The way I see it, if they fulfill part of an order you bought using a discount voucher, but cancel one of the items, they're obligated to credit you the full amount for that item, and not just a portion of the amount.

Example: you order 5 items for R350 and you use a R75 voucher.
Item 1: R74
Item 2: R78
Item 3: R85
Item 4: R62
Item 5: R51

The order total is R350, but you get it for R275 due to the promo voucher.

You pay for the order, but a couple of days later, Kalahari informs you that your order will be delayed.

A few days after that, Kalahari decides to send you four of the five items you ordered as they're having trouble sourcing item 3 which was holding up the order. When you receive your items, you promptly rip open the packaging and/or gift the items to a friend.

After a week of waiting for item 3, Kalahari sends you an email to say item 3 has been cancelled due to lack of stock. Item 3 cost R85, but for some reason, Kalahari only issues you with a R10 credit. Why? Because their system has voided the R75 voucher you used.

The problem is, were it not for the R75 discount, you would never have placed the order to begin with, and you can no longer return the 4 items that Kalahari originally sent you.

Because the order was partially filled, but couldn't be completed, I would think Kalahari is obligated to credit you with R85 even if it's in the form of a voucher.

I won this argument when this happened:
http://mybroadband.co.za/news/internet/97741-kalahari-coupon-abuse-may-cost-you.html
Click to expand...

Should be the full R85 as the R75 was used on the other items.
 
Totempole said:
The way I see it, if they fulfill part of an order you bought using a discount voucher, but cancel one of the items, they're obligated to credit you the full amount for that item, and not just a portion of the amount.

Example: you order 5 items for R350 and you use a R75 voucher.
Item 1: R74
Item 2: R78
Item 3: R85
Item 4: R62
Item 5: R51

The order total is R350, but you get it for R275 due to the promo voucher.

You pay for the order, but a couple of days later, Kalahari informs you that your order will be delayed.

A few days after that, Kalahari decides to send you four of the five items you ordered as they're having trouble sourcing item 3 which was holding up the order. When you receive your items, you promptly rip open the packaging and/or gift the items to a friend.

After a week of waiting for item 3, Kalahari sends you an email to say item 3 has been cancelled due to lack of stock. Item 3 cost R85, but for some reason, Kalahari only issues you with a R10 credit. Why? Because their system has voided the R75 voucher you used.

The problem is, were it not for the R75 discount, you would never have placed the order to begin with, and you can no longer return the 4 items that Kalahari originally sent you.

Because the order was partially filled, but couldn't be completed, I would think Kalahari is obligated to credit you with R85 even if it's in the form of a voucher.

I won this argument when this happened:
http://mybroadband.co.za/news/internet/97741-kalahari-coupon-abuse-may-cost-you.html
Click to expand...

Agree and thanks. Will chase up with them tomorrow again. Sent them an email but low and behold, no response.
 
Shellyb1 said:
My order was cancelled last week. Price of cancelled item was R132. Voucher used for the whole purchase was R100 but they only credited my account with R32.

Not to mention the lack of service and communication, their vouchers strategy is really pathetic and not achieving it's desired results.

What would have worked out to R100 a blu ray, works out to R130 a blu ray.
Click to expand...

Same happened to me. I ordered 2 items to meet the vouchers conditions, Kalahari then cancels the one item (due to stock) and refunds me the amount, and cancels the voucher. Two days later the item i was looking for is back on sale on their store.

Kalahari is scamming people.
 
Last edited:
I got a email today from them.

"save up to R1000 on LED TVs"
Since I need a new one, I checked it out.


They might as well have said save up to a R1million as there isn't a single TV there with that much savings.
The most I could find was R660.

Isn't that something that should be reported to ASA?
 
Fyson said:
I got a email today from them.

"save up to R1000 on LED TVs"
Since I need a new one, I checked it out.


They might as well have said save up to a R1million as there isn't a single TV there with that much savings.
The most I could find was R660.

Isn't that something that should be reported to ASA?
Click to expand...
If you buy two of those,you save R1320 :D
 
This kalahari ... eish. I do not know how they managed to come out on top with this:
h7WIn3n.jpg
Source

Ordered some stuff using a discount coupon with everything showing the green In Stock indicator. Two of 4 books I ordered immediately went out of stock (yay, got the last ones?). 24 Hours later the order still showed in progress. I phoned and they then informed me that they are still awaiting stock on all 4 books I ordered. Got them to at least send me the other goodies so long. They eventually canceled the rest of the order... two of the books in that order still bear the In Stock indicator as I type this.

In any case.

Offer 1:
FREE delivery on all orders on kalahari.com for 67 hours (starts Friday, 18 July 2014 and ends 19h00 Sunday, 20 July 2014). This is a special promotional offer and excludes orders over 10kg, international and marketplace orders. Terms and conditions apply.

Offer 2:
275011-bgxunrnq-1
R75 off R350 ... when you spend your Discovery Miles. Or so they claim.
Voucher is valid till 31 July 2014.
 
ld13 said:
Offer 2:
275011-bgxunrnq-1
R75 off R350 ... when you spend your Discovery Miles. Or so they claim.
Voucher is valid till 31 July 2014.
Click to expand...

Got the same code and no miles spend needed, i.e. did not bomb out for Discovery Miles spend, etc when I paid using a CC
 
The free delivery picks up. yay.

update: Their site is down, hmm.
 
Last edited:
you guys can thank me later :)

Voucher: TryKalahariJuly
R50 off R250 until 23 July

(it does work, I literally just used it now)
 
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