@lantic cancellation problem

[tiekie]

Hi all

I had this 12GB free account from @lantic cancelled in time via e-mail never received confirmation and I had to call them to confirm, however I've been billed twice now for July and August.

Any suggestions on what I must do now to claim my money back? Anyone else with similar problems?

Thanks!

 

[tiekie]

Their billing system stinks...they now claimed that I've used data in July
What a load of crap!

 

[DrJohnZoidberg]

I've only ever heard bad things about them.

 

[tiekie]

Will ignore them even if they hand out more free gigs

 

[Quixotic]

They also over charged me on the free acount. First for incorrect calculation of usage in Feb and Mar. I then cancelled in Apr in time for the 6 month cut-off but then I saw deductions in May and Jun. They have now refunded fully but nothing would have happened if I had not pointed out the mess.