Line Testing

[ichigo]

Quote:
Good Day

The following are the Uniweb readings for (downstream)

ATUC Current Rate: 4 kbps

ATUC SNR: 1.3 dB

ATUC Attenuation: 0.7 dB

ATUC Max Rate: 0 kbps

ATUC Min Rate: 0 kbps

ATUC Alarm State: UNKNOWN

Upstream readings are much the same. Please let me know if you need any more information.

imaginet tested my line

is it true that they can test my line cause snr looks bad

yet my router says different

Quote:
Good Day

I have retested the line on Uniweb and it is now giving some very odd readings which are indicative of a problem on the exchange side. Please call Telkom on 0800 375375 and ask them to recreate the port for you line. If they are reluctant to do so, explain that you were instructed to request the recreate by your ISP after testing the line. Having done this, check if the latency problems persist and let us know.

My Billion router shows 17 db for downstream then 22 db sometimes
My Aztech Router shows 13 for downstream down to 7

 

[Sting]

Advisable to block out your tel number?!

 

[ichigo]

well they my gaming isp and its via email

could it be their side affecting those readings cause telkom readings are always fine?

 

[Mineer]

could be a faulty modem cos with that values you wont connect at all

also how many telephones do you have on the line and are they going thru filters and the modem not going thru the filter

is there a audible noise on the line or is the voice distorted a bit ?

 

[ichigo]

2 telephones on line with filters
i can hear background noise when listening to the ring tone

and ive tried like 3 different routers and they do the same

 

[Mineer]

Try this take the phones off also switch off the modem for 5mins then switch on the modem with out the phones then check the snr and attenuations and then post

 

[ichigo]

just had a telkom technician over and he found a fault with underground cabling near the umc box so guess i just have to wait till its fixed

 

[Mineer]

k cool broe

 

[Kaufies]

Wow, you finally got your stuff sorted- in a way!
Guess perseverance pays off in the end!

 

[kilos]

Great that your persistence paid off, was it the same techie as usual

 

[bradrap]

Advisable to block out your tel number?!

+1?

 

[Hectic]

Quote:
Good Day

The following are the Uniweb readings for TELEPHONE NUMBER REMOVED! (downstream)Quote:

I think just about every 2nd guy is suggesting that you remove your telephone number in the OP

 

[kilos]

I might just give him a call at 11pm and ask him to remove his tel no

 

[ichigo]

well he said block out not remove number from post

so presumed he said i must block my number from isp