Mac email/Wi-Fi issue

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Luigiv

Active Member
Joined
Nov 18, 2009
Messages
72
hi,

When I use my own wifi hotspot at my house to connect I don't have a problem downloading mail from either Mail 3.2 or MS Entourage for Mac. But when I'm at my friends house I still have access to the other internet services like web and Skype, but I can't download or send email.

I looked around in the email client preferences and system preferences but can't see any commands associated with my problem. Can anybody help? Thanks
 
K

koffiejunkie

Executive Member
Joined
Aug 23, 2004
Messages
9,588
Are you getting any errors? Who is your e-mail with? If you use your ISP's e-mail, they may be restricting access to their own network. Certainly for sending, it will be restricted.
 
S

Synaesthesia

Executive Member
Joined
Feb 1, 2007
Messages
5,685
There was an exactly similar issue once with a friend of mine. Turned out you had to disable encryption of mail somewhere in the preferences. I discovered it totally at random after much trying.
 
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StbA

Senior Member
Joined
Jan 9, 2008
Messages
870
If they use Cybersmart for example you have to change your SMTP settings to smtp3.cybersmart.co.za, Mweb has the same issues.
 
L

Luigiv

Active Member
Joined
Nov 18, 2009
Messages
72
yes i get errors in Mail: "There may be a problem with the mail server or network. Check the settings for account “Louis” or try again.

The server error encountered was: The attempt to read data from the server “pop3.louisvorster.com” failed."

and in Entourage: Error: -3253

I'm not with Cybersmart. I have 2 emails on my own domain names, one on Mac Mail and one on MS Entourage, neither one of them work when i'm at my friends house, but when I'm at my own place or when I use my Vodacom usb modem they work.
 
K

koffiejunkie

Executive Member
Joined
Aug 23, 2004
Messages
9,588
Luigiv said:
The server error encountered was: The attempt to read data from the server “pop3.louisvorster.com” failed."

and in Entourage: Error: -3253
Click to expand...

Not very helpful. Open a terminal and do:

telnet pop3.louisvorster.com 110
+OK Hello there. <20931.1263902577@localhost.localdomain>
user: your_user_name
pass: your_password

What happens?
 
L

Luigiv

Active Member
Joined
Nov 18, 2009
Messages
72
it simply say: Connection closed by foreign host.

"Trying 74.53.8.34...
Connected to pop3.louisvorster.com.
Escape character is '^]'.
+OK Hello there. <20931.1263902577@localhost.localdomain>
user: info@louisvorster.com
pass: xxxxxx
Connection closed by foreign host."
 
K

koffiejunkie

Executive Member
Joined
Aug 23, 2004
Messages
9,588
Luigiv said:
it simply say: Connection closed by foreign host.

"Trying 74.53.8.34...
Connected to pop3.louisvorster.com.
Escape character is '^]'.
+OK Hello there. <20931.1263902577@localhost.localdomain>
user: info@louisvorster.com
pass: xxxxxx
Connection closed by foreign host."
Click to expand...

Right, so your ISP's server is rejecting you. talk to them. Unless you copied the [ / email ] quotes in there...
 
L

Luigiv

Active Member
Joined
Nov 18, 2009
Messages
72
this was copied and pasted directly from the terminal window, I got the same response from both my email addresses:

Last login: Tue Jan 19 15:35:08 on ttys000
louis-vorsters-macbook-pro:~ louisvorster$ telnet pop3.louisvorster.com 110
Trying 74.53.8.34...
Connected to pop3.louisvorster.com.
Escape character is '^]'.
+OK Hello there. <20931.1263902577@localhost.localdomain>
user: info@louisvorster.com
pass: xxxx
Connection closed by foreign host.
louis-vorsters-macbook-pro:~ louisvorster$ telnet pop3.takestock.co.za 110
Trying 74.53.8.34...
Connected to pop3.takestock.co.za.
Escape character is '^]'.
+OK Hello there. <20931.1263902577@localhost.localdomain>
user: louis@takestock.co.za
pass: xxxx
Connection closed by foreign host.
louis-vorsters-macbook-pro:~ louisvorster$
 
L

Luigiv

Active Member
Joined
Nov 18, 2009
Messages
72
ok cool, thanks a lot for the help. Will phone tomorrow and see if I can sort it out.

L
 
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