Mac mail corrupting Word doc attachments, turning them into Text files

trekstr36

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Aug 18, 2008
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Hi, has anyone encountered this problem - every time I attach a Word doc (docx) in Mac Mail it all seems fine but when I view it in my Sent items I see that the doc has been turned into a text file with no file extension. I constantly get clients saying they can't open the documents and I've tried to save it down at .doc but this isn't really helping.

I've done 'Rebuid'.

Can anyone help?
 

bwana

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Try an app called attachment tamer.
 

trekstr36

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Aug 18, 2008
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Thanks Bwana, I have installed that but it didn't seem to help other than switch off my photo previews. is there a specific box i need to tick to remedy the Word docs?
 

bwana

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Have you ticked Send Windows friendly attachments?
 

$m@Rt@$$

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Hi, has anyone encountered this problem - every time I attach a Word doc (docx) in Mac Mail it all seems fine but when I view it in my Sent items I see that the doc has been turned into a text file with no file extension. I constantly get clients saying they can't open the documents and I've tried to save it down at .doc but this isn't really helping.

I've done 'Rebuid'.

Can anyone help?

I don't have that problem. And I send a lot of docs to pitiful Windows users :p
 

bwana

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Attachment Taimer has been a life saver - Mail embeds many files - like jpgs - instead of attaching them and sometimes that causes problems with windows users.
 

trekstr36

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Aug 18, 2008
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Hi again, a few went through fine and last night, it happened again. Here's a screenshot and also of my ticked Attachment Tamer, please see if I'm missing anything? .
15cda3d.png

9g945d.png


Ps: Is there anything I could do in the actual Word preferences? Switch compatibility on/off?
 
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Lord Flacko

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I used a terminal command a while ago that disables inline attachments

defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes

That and make sure the "Send Windows Friendly Attachments" option is ticked when attaching files.
 

trekstr36

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Aug 18, 2008
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Thanks, I don't think I would know how to change terminal command, afraid I'll break something.
Now in OTHER annoyance, ever since I installed Attachment Tamer I'm not getting incoming emails!!! Any idea why this is?
Maybe I should just move over to Entourage?
 

Lord Flacko

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I don't think Entourage is still supported. Worse if your Mac is running 10.8 (Mountain Lion) or higher it won't work.
 
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