Sideshow Bob
Honorary Master
Personal anecdote as we bought car last month for my wife. It also depends on sales person. Toyota sales guy, Frans, at Midrand was so on the ball that in addition to usual test drive, he took us all the way to pretoria east just to show the color of the car as he didn't have that color in stock at Midrand. In all, he spent about 3 hours spread over 2 days with us and we bought it at end of it.On the 1st point they sell a slow yet steady amount, they have never been a big player in the pool. What they really need to do is amp up their marketing budget & get the word out to non-car people.
On your 2nd point it is somewhat true, it seems most okes would rather care about a touch screen with AA & CP over say an additional 2/4 airbags.
Mahindra Midrand sales person was happy to assist with test drive of W6 but for strange reason, she was reluctant to show us W8 saying ''W8 is exactly same as W6 except for features" and "she doesn't know who has keys for W8 in the yard".. sheer laziness in my opinion. Hardly spent 30 minutes on sales and there was nobody in the dealership that time. Apart from boot issue, we were happy with XUV 300 and while we wouldn't have bought it in any case that time, I am now not willing to go back to her and will probably choose another branch for Mahindra.
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