ItalicBold
Active Member
Something I would like to see addressed in the MyAdsl letter is the issue of _all_ of the Marconi modems having a known flaw. This flaw occurs in the Ethernet modem which is set to use a PPPOE sub-interface as appose to an EOA Bridge sub-interface. The flaw results in the modem hanging and the connection being lost. This can occur multiple times per day, and the only solution is to reset the modem. Telkom has been aware of this flaw yet they continue to sell faulty modems to there clients and do nothing to fix the problem.
The second issue is that of ADSL degrading heavily during working hours, and I am talking specifically local speeds here. Telkom should make ppl aware that this really is a callmore prioritized service rather than a 24/7 service.
The second issue is that of ADSL degrading heavily during working hours, and I am talking specifically local speeds here. Telkom should make ppl aware that this really is a callmore prioritized service rather than a 24/7 service.