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I am getting harrased by them as well for the past few months. They phone everyday at 7:20am and then twice more during the day looking for someone called "Happy". I tried everything, requesting nicely for my number to be removed, screaming, swearing, joking / messing around with them. I have also emailed them but got no response. I am at my wits end and extremely frustrated now. The worst part is it is on my home landline and I cannot block the call. I feel like cancelling my line but need it for work as I work remotely. I just don't know what to do anymore. Is there anything I can do considering it is a landline? Can telkom block the calls on their side? But then the problem is that they keep on phoning from different numbers, so that won't really help.
Ask for the name of their information officer's details. One of the requirements of POPIA is the information that you maintain needs to be accurate, if they refuse or unable to remove the incorrect details from their system, open a case with the Information Regulator.I am getting harrased by them as well for the past few months. They phone everyday at 7:20am and then twice more during the day looking for someone called "Happy". I tried everything, requesting nicely for my number to be removed, screaming, swearing, joking / messing around with them. I have also emailed them but got no response. I am at my wits end and extremely frustrated now. The worst part is it is on my home landline and I cannot block the call. I feel like cancelling my line but need it for work as I work remotely. I just don't know what to do anymore. Is there anything I can do considering it is a landline? Can telkom block the calls on their side? But then the problem is that they keep on phoning from different numbers, so that won't really help.
Unlimited calls to Telkom numbers.First tell us why you need a handset on the landline "because you work from home"? Do you make calls? Find a VOIP solution and call from your computer/smartphone via app?
Whenever I asked they always refuse to give any information. Just had a look at the Information Regulator website but can't seem to find any direction on how to lay a formal complaint. Will check it out in more depth later.Ask for the name of their information officer's details. One of the requirements of POPIA is the information that you maintain needs to be accurate, if they refuse or unable to remove the incorrect details from their system, open a case with the Information Regulator.
I am getting harrased by them as well for the past few months. They phone everyday at 7:20am and then twice more during the day looking for someone called "Happy". I tried everything, requesting nicely for my number to be removed, screaming, swearing, joking / messing around with them. I have also emailed them but got no response. I am at my wits end and extremely frustrated now. The worst part is it is on my home landline and I cannot block the call. I feel like cancelling my line but need it for work as I work remotely. I just don't know what to do anymore. Is there anything I can do considering it is a landline? Can telkom block the calls on their side? But then the problem is that they keep on phoning from different numbers, so that won't really help.
I would get a contact email address from their website. Email them you request for the information officer's details and the reason you need it.Whenever I asked they always refuse to give any information. Just had a look at the Information Regulator website but can't seem to find any direction on how to lay a formal complaint. Will check it out in more depth later.
I have that, and generally don't answer their calls now. The phone still rings though and that is a problem.Get a handset for your landline that has CLI, and then simply don't answer any numbers not in your contact list.
Have tried that. No response.I would get a contact email address from their website. Email them you request for the information officer's details and the reason you need it.
POPIAComplaints@inforegulator.org.zaHave tried that. No response.
Have tried that. No response.
Thanks, have emailed, will wait and see what happens.POPIAComplaints@inforegulator.org.za
Will try this out.Mmm, I see you are on JHB, they are likely in JHB.
I once had a similar issue, I found out the location of the relevant places office and sent them a snotty e-mail and said I will have to come to their offices at wherever if they do not stop contacting me on whatever number as I am not the person they think the number belongs to. The calls then stopped.
The links at the bottom go nowhere, not surprised though. I have sent a message using their contact form. Will see what happens.Contact us | Munnik Basson Dagama Incorporated
mbdinc.co.za
Look at this at the bottom:
View attachment 1215830
The links at the bottom go nowhere, not surprised though. I have sent a message using their contact form. Will see what happens.