iDenTiTy
Expert Member
Debbie: Just call me blondy!! LOL
I am in exactly the same situation.
Let me go into more detail.
I went to a broker who recommended Medihelp.
I was later diagnosed with Clinical Depression and referred to see a psychiatrist.
He then in turn prescribed some drugs and referred me to a psychologist.
.....
When it came for payment, Medihelp paid out both until one day I took my daughter to our GP and we were told sorry your Medical Aid is out of funds.
......
Strange I thought. We havent been going to the GP or anything else.
.......
I then found out that the psychiatrist is covered under mental health BUT not the psychologist and that the psychologist's payments are taken from the general fund which I would have used for the GP.
.......
So now my wife and daughter are ****ed and cannot see the GP if need be.
......
I am sitting with a huge available fund for a psychiatrist I dont need and I cant see my psychologist (nor any Dr - and that includes my wife and daughter).
I am so pissed off that I want to tell them to stick their medical aid up their asses!!!
R2500 a month, and for what? Nothing!!!
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MA's must have a reserve...
Trustees are to blame in this case.
Find another MA.
My father was on Medihelp...
Switched to Sizwe when diagnosed with cancer, and they (Sizwe) are very good in that regard.
The problem with the industry is that consultants recommend medical aids, and don't give the client the options...
Whichever MA gives the highest commission to the consultant, gets your membership in the end...