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[ace119]

@ace119 you getting any issues with your net?

Can you do this speed test.

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Hey [mention]Vorastra [/mention] so seems to be fine again but it’s crazy up and down. [mention]WebAfrica Helper [/mention] any issues with your services this week? It’s been baaaad…

 

[Vorastra]

Hey [mention]Vorastra [/mention] so seems to be fine again but it’s crazy up and down. [mention]WebAfrica Helper [/mention] any issues with your services this week? It’s been baaaad…

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Many thanks. Way better than my result. I'm stuck at exactly 2mbps on a 200mbps line on a bunch of sites for some reason. Can't watch YT properly, nor Twitter videos.
One last thing.
This is a 4K YT video.
Set it to 4K quality or as high as your device allows, and then tell me if it plays fine or not. Please.

 

[cavedog]

Relocated. New place also had MetroFibre so did a COA (Change of address) and took the ONT (Calix 803v2)

Moved from the Amberfield OLT to the Centurion Central OLT sadly speeds dropped from a constant 920-940Mbps to struggling to get to 700Mbps.

New place. Centurion OLT

Old Place Amberfield OLT:

 

[Vorastra]

Relocated. New place also had MetroFibre so did a COA (Change of address) and took the ONT (Calix 803v2)

Moved from the Amberfield OLT to the Centurion Central OLT sadly speeds dropped from a constant 920-940Mbps to struggling to get to 700Mbps.

New place. Centurion OLT

Old Place Amberfield OLT:

Any update on your issue?

 

[cavedog]

Any update on your issue?

I haven't had much engagement with MetroFibre on the issue yet except for a ticket that just fizzed away but it's definitely not congestion. It's either OLT or MPLS related. It feels capped rather than congested. Same pc, same cable, Same nic, same ONT, same profile on metrofibre the only difference is the location changed from Amberfield to Centurion.

I will take it up with Metro again if I get a chance but I'm eyeing the 500/500 line instead now since I moved to an area with no loadshedding hosting my own mini server seems viable again vs paid for dedicated server.









All that said one thing about MetroFibre they don't just go down. They have multiple power backups at pop's that can withstand extended power outages and multiple high capacity NLD's to their OLT's. I want to go as far as saying MetroFibre is the best FNO in SA with regards to uptime.

 

[Cactus]

I want to go as far as saying MetroFibre is the best FNO in SA with regards to uptime.

You misspelled OpenServe

 

[cavedog]

You misspelled OpenServe

I was a fan of Openserve until last week hey. They did something which I don't agree with.

 

[Vorastra]

I haven't had much engagement with MetroFibre on the issue yet except for a ticket that just fizzed away but it's definitely not congestion. It's either OLT or MPLS related. It feels capped rather than congested. Same pc, same cable, Same nic, same ONT, same profile on metrofibre the only difference is the location changed from Amberfield to Centurion.

I will take it up with Metro again if I get a chance but I'm eyeing the 500/500 line instead now since I moved to an area with no loadshedding hosting my own mini server seems viable again vs paid for dedicated server.


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All that said one thing about MetroFibre they don't just go down. They have multiple power backups at pop's that can withstand extended power outages and multiple high capacity NLD's to their OLT's. I want to go as far as saying MetroFibre is the best FNO in SA with regards to uptime.

So you're communicating with MFN directly? How are you doing that? Usually I have to do it through my ISP. IIRC you work for Afrihost, right? So you're just skipping that step then.

Also why is your upload so slow both at your original location and now?
MFN is meant to be symmetrical, no?

 

[cavedog]

So you're communicating with MFN directly? How are you doing that? Usually I have to do it through my ISP. IIRC you work for Afrihost, right? So you're just skipping that step then.

Also why is your upload so slow both at your original location and now?
MFN is meant to be symmetrical, no?

Yes I work for Afrihost and now in Noc so I skip 1st line and go directly to MFN Noc team now.

The 1Gbps like is a 1000/250 line so the upload is correct. I was actually hoping for a 1000/500 line but I guess not. So if you go down to 500Mbps, download speed is downgraded but upload speed is upgraded and when you move to 1Gbps the download is upgraded but upload speed downgraded. Pity.

 

[Vorastra]

Yes I work for Afrihost and now in Noc so I skip 1st line and go directly to MFN Noc team now.

The 1Gbps like is a 1000/250 line so the upload is correct. I was actually hoping for a 1000/500 line but I guess not. So if you go down to 500Mbps, download speed is downgraded but upload speed is upgraded and when you move to 1Gbps the download is upgraded but upload speed downgraded. Pity.

Oh wait, yeah. My bad. I remember it was a talking point by some people on the forum when MFN announced the new line speeds a few months ago.

 

[Cactus]

I was a fan of Openserve until last week hey. They did something which I don't agree with.

Now you're making me very curious as it's probably ISP related

 

[cavedog]

Now you're making me very curious as it's probably ISP related

They are starting to complain about excessive usage.

50tb for 3 consecutive months triggers a mail to ISP for excessive usage.

 

[DashPole]

They are starting to complain about excessive usage.

50tb for 3 consecutive months triggers a mail to ISP for excessive usage.

That's interesting.

I would have thought that the ISP would be the one complaining.

 

[Vorastra]

They are starting to complain about excessive usage.

50tb for 3 consecutive months triggers a mail to ISP for excessive usage.

To be clear, do you mean 50TB each month for 3 straight months, or 50TB total over 3 months.
I assume you mean the former.

Which is a bit ridiculous when you consider that for a 1Gbps user, which tends to be heavy users otherwise why have it, it's around 4 hours of full usage a day and you'd hit that.

Now, personally, I'd struggle to get to even 1TB a month so no clue what people are doing to hit 50TB. Any thoughts?

That's interesting.

I would have thought that the ISP would be the one complaining.

My understanding is that the ISP only "exists" once you hit the PoP at whatever data centre, say Teraco. Everything before that is at the cost of the FNO. So paying for the last mile to connect to backhaul to the actual PoP. But that still doesn't explain it since Openserve, I'd assume, uses their own backhaul to serve their 99% of their last mile which makes things cheaper.

@cavedog is my understanding of where an ISP "begins" correct? Also, has literally any other FNO complained about this much usage?

If other FNOs can afford it, you'd think Openserve can. Unless that's where their low prices come from, jamming as many on their backhaul as possible. A dude using 50TB probably squeezes space that could be used for higher paying third-party FNOs.

 

[cavedog]

To be clear, do you mean 50TB each month for 3 straight months, or 50TB total over 3 months.
I assume you mean the former.

Which is a bit ridiculous when you consider that for a 1Gbps user, which tends to be heavy users otherwise why have it, it's around 4 hours of full usage a day and you'd hit that.

Now, personally, I'd struggle to get to even 1TB a month so no clue what people are doing to hit 50TB. Any thoughts?


My understanding is that the ISP only "exists" once you hit the PoP at whatever data centre, say Teraco. Everything before that is at the cost of the FNO. So paying for the last mile to connect to backhaul to the actual PoP. But that still doesn't explain it since Openserve, I'd assume, uses their own backhaul to serve their 99% of their last mile which makes things cheaper.

@cavedog is my understanding of where an ISP "begins" correct? Also, has literally any other FNO complained about this much usage?

If other FNOs can afford it, you'd think Openserve can. Unless that's where their low prices come from, jamming as many on their backhaul as possible. A dude using 50TB probably squeezes space that could be used for higher paying third-party FNOs.

At least 50TB each month.

Yeah and sadly Openserve are not the only ones.

Traffic gets handed over to us at Teraco and we take it from there to the internet so yes FNO's do have to backhault that to the DC at their own cost but ISP's pay for NNI so I can't see why FNO's should be complaining about high traffic from ftth users.

 

[Vorastra]

At least 50TB each month.

Yeah and sadly Openserve are not the only ones.

Traffic gets handed over to us at Teraco and we take it from there to the internet so yes FNO's do have to backhault that to the DC at their own cost but ISP's pay for NNI so I can't see why FNO's should be complaining about high traffic from ftth users.

Can you name names of other FNOs or not?

 

[PBCool]

To be clear, do you mean 50TB each month for 3 straight months, or 50TB total over 3 months.
I assume you mean the former.

Which is a bit ridiculous when you consider that for a 1Gbps user, which tends to be heavy users otherwise why have it, it's around 4 hours of full usage a day and you'd hit that.

Now, personally, I'd struggle to get to even 1TB a month so no clue what people are doing to hit 50TB. Any thoughts?


My understanding is that the ISP only "exists" once you hit the PoP at whatever data centre, say Teraco. Everything before that is at the cost of the FNO. So paying for the last mile to connect to backhaul to the actual PoP. But that still doesn't explain it since Openserve, I'd assume, uses their own backhaul to serve their 99% of their last mile which makes things cheaper.

@cavedog is my understanding of where an ISP "begins" correct? Also, has literally any other FNO complained about this much usage?

If other FNOs can afford it, you'd think Openserve can. Unless that's where their low prices come from, jamming as many on their backhaul as possible. A dude using 50TB probably squeezes space that could be used for higher paying third-party FNOs.

Close to 80% of the commerical price you pay your ISP goes to the FNO realistically.

This comes down to the commercial agreement, "abuse" is often used in these cases to try and curb excessive use.

That being said a 10Mbps service and a 1000Mbps service costs the FNO about the same to deliver.

But 50TB a month would be someone aggregating a service for certain in my opinion.

 

[Cactus]

Close to 80% of the commerical price you pay your ISP goes to the FNO realistically.

This comes down to the commercial agreement, "abuse" is often used in these cases to try and curb excessive use.

That being said a 10Mbps service and a 1000Mbps service costs the FNO about the same to deliver.

But 50TB a month would be someone aggregating a service for certain in my opinion.

I don't see realistically how you keep on doing 50 TB, 3 months in a row, unless you're hosting a personal data centre or, as you said, use FTTH and share it between multiple people.

I don't think this is an issue for 99% of the people, and hopefully as time goes forward tech gets improved and this would hopefully fall away.

As a matter of interest, I assume this 50 TB would not apply to a business line? (If you're willing to pay those prices)

 

[PBCool]

I don't see realistically how you keep on doing 50 TB, 3 months in a row, unless you're hosting a personal data centre or, as you said, use FTTH and share it between multiple people.

I don't think this is an issue for 99% of the people, and hopefully as time goes forward tech gets improved and this would hopefully fall away.

As a matter of interest, I assume this 50 TB would not apply to a business line? (If you're willing to pay those prices)

Yes it makes it feasible at business rates as that's what the product is designed for

 

[Clintie]

What’s the STATUS with the MFN outage in JHB South? The Hill, Linmeyer etc