Microsoft Office 2016 Professional Preview Error 0xc000142

[koeks525]

Hi,

I am having this really weird problem with my Microsoft Office Professional 2016 Installation. I have tried disabling non Microsoft services, I also tried uninstalling and reinstalling and I get the same error. I cannot open my Microsoft office applications - I get the 0xc000142 error each time I try opening an office application. I am running on Windows 10 Pro.



What else can I try?

 

[dovij]

Try running "sfc /scannow" from an elevated command prompt. Also download and run Adwcleaner and malwarebytes - I saw some people on the net reported this error was a result of malware.

 

[koeks525]

I did the scan now and this is what it tells me:



I also ran a system scan with Malwarebytes and it tells me no malware was found... it did find suspicious files... these files were DLL's for InfoSlips (my payslip viewer).

 

[Drifter]

Reinstall

 

[Necropolis]

It is probably not playing nicely with something else that you have installed on your machine...

Any other versions of office?

 

[koeks525]

It is probably not playing nicely with something else that you have installed on your machine...

Any other versions of office?

I have Visio 2010 installed on my machine... Hmm, and I haven't tried uninstalling that, all this time Let me try uninstall Visio 2010 and see what happens.

 

[koeks525]

Tried uninstalling Visio 2010, that didn't do anything

 

[GoneWithTheWindows]

Run -

Dism /Online /Cleanup-Image /CheckHealth

Then -

Dism /Online /Cleanup-Image /ScanHealth

Then -

Dism /Online /Cleanup-Image /RestoreHealth

 

[koeks525]

Run -

Dism /Online /Cleanup-Image /CheckHealth

Then -

Dism /Online /Cleanup-Image /ScanHealth

Then -

Dism /Online /Cleanup-Image /RestoreHealth

I ran the four commands. The first 3 executed with no issues, the last command returned an error:

 

[backstreetboy]

Reinstall

No need to with Windows 10. Can just clean the OS under settings. Though I suggest firstly upgrading Office 2016. The RTM is supposedly the last preview version --> http://ms-vnext.net/OfficeDownloader/

 

[koeks525]

I am not sure what happened, but I am glad I can use office now. I removed office 2016... I had the 64-bit version installed. After removing office 2016, I downloaded CCleaner and ran it... cleared like 3GB of space... I also ran the registry cleaner in CCleaner. After that, I decided I would install Office365, but the 32-bit version. Entered my credentials, and now office is working