Mintys Tyres

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swazi85

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Mintys Pretoria Beware

I would like to share my experience with Mintys Pretoria in the attempt to warn people to avoid their horrific service and possibly endangering your family's life by trusting them with your vehicle. Two weeks ago I bought new rims and Dunlop at3s, after two hours thirty minutes they finished installing the new wheels.

On driving home 110kph+ I experienced a violent shudder throughout the whole car on the highway. I then called the owner and said I think possibly they may have forgotten to balance one of the wheels.

2 days later I arrive and mintys and after about 40 minutes the mintys is owner tells me rims required spigot rings, he has measured and will order them for me. Another 20 minutes pass and I approach the car to find out why it's taking so long to refit one wheel.

I see the technician has snapped one of the bolts on the wheel hub and also scratched the brand new rims badly in the process.

The owner tells me he will order the spigot rings and fix the snapped hub bolt when I return. Over a week later eventually I'm told the spigot rings have arrived. An hour after arriving I am told the rings are fitted however they cannot fix the broken hub bolt and I should take it to Mitsubishi and they will pay for the replacement. Oh and also the previous bolts they fitted were not correct so they changed all of them.

Yet again on driving home I get a violent shudder in the car. This time having lost all faith in Mintys and wanting a car that's actually drivable I take my car to Tiger wheel & Tyre Silverlakes, on arrival I give the instruction I'd like to balance all 4 wheels. 15 minutes later I'm told buy one of the management that my car is not fit to be on the road and is a danger.

The reason my car was shaking violently is that 3 bolts one on one front wheels was spinning and could not be tightened due to it being stripped.

I ask the manager of Tiger wheel and Tyre to speak to the owner of mintys to confirm this with him, Mintys then tried to put the blame on Tiger wheel and Tyre and hung up.

To summarize I have a vehicle with 7 completely stripped bolts, 1 wheel which cannot be removed due to the bolts just spinning, 1 snapped bolt and scratched rims.
 
swazi85 said:
Mintys Pretoria Beware

I would like to share my experience with Mintys Pretoria in the attempt to warn people to avoid their horrific service and possibly endangering your family's life by trusting them with your vehicle. Two weeks ago I bought new rims and Dunlop at3s, after two hours thirty minutes they finished installing the new wheels.

On driving home 110kph+ I experienced a violent shudder throughout the whole car on the highway. I then called the owner and said I think possibly they may have forgotten to balance one of the wheels.

2 days later I arrive and mintys and after about 40 minutes the mintys is owner tells me rims required spigot rings, he has measured and will order them for me. Another 20 minutes pass and I approach the car to find out why it's taking so long to refit one wheel.

I see the technician has snapped one of the bolts on the wheel hub and also scratched the brand new rims badly in the process.

The owner tells me he will order the spigot rings and fix the snapped hub bolt when I return. Over a week later eventually I'm told the spigot rings have arrived. An hour after arriving I am told the rings are fitted however they cannot fix the broken hub bolt and I should take it to Mitsubishi and they will pay for the replacement. Oh and also the previous bolts they fitted were not correct so they changed all of them.

Yet again on driving home I get a violent shudder in the car. This time having lost all faith in Mintys and wanting a car that's actually drivable I take my car to Tiger wheel & Tyre Silverlakes, on arrival I give the instruction I'd like to balance all 4 wheels. 15 minutes later I'm told buy one of the management that my car is not fit to be on the road and is a danger.

The reason my car was shaking violently is that 3 bolts one on one front wheels was spinning and could not be tightened due to it being stripped.

I ask the manager of Tiger wheel and Tyre to speak to the owner of mintys to confirm this with him, Mintys then tried to put the blame on Tiger wheel and Tyre and hung up.

To summarize I have a vehicle with 7 completely stripped bolts, 1 wheel which cannot be removed due to the bolts just spinning, 1 snapped bolt and scratched rims.
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This the one near Menlyn per chance?
 
Wheel fitment centers always need to use a torque wrench. Most people (99.9%) don't know this unfortunately.

Sorry for your bad experience .
 
So this is why I see warnings when im inside one of those places - 'We will not accept responsibility for stripped bolts'.What causes a bolt to strip because you shouldnt be changing your tires that often, unless you are burning rubber daily.
 
FiestaST said:
This.

It's one of the reasons they don't recommend owners to do the DIY themselves.
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Or mintys haha, I service my own cars, have done so for years, use a torque wrench and torque it to spec.
 
swazi85 said:
It's the one in pretoria Cbd on bosman street
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You actually went in there? Why not Malas just up the road. Minty's I see have been trying to renovate that garage there but it's a shyte hole, I would NEVER buy anything there :o
 
Pitbull said:
You actually went in there? Why not Malas just up the road. Minty's I see have been trying to renovate that garage there but it's a shyte hole, I would NEVER buy anything there :o
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Yep I did. I own a business across the road from them, I bought my Toyos semis for my lumina from them. So have just used them ever since.
 
swazi85 said:
Yep I did. I own a business across the road from them, I bought my Toyos semis for my lumina from them. So have just used them ever since.
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I would much rather go to Malas, I have seen that Minty's place before on top of the Engine garage and always thought, who in their right mind would buy rims and tyres here :o

Sorry to hear about your experience though, honestly, go to Malas next time. Might be a bit more expensive but well worth it. They also have a nice canteen and coffee bar there while you wait. Service is AMAZING!
 
Ouch, sorry to hear dude. Hope you come right
 
Batista said:
So this is why I see warnings when im inside one of those places - 'We will not accept responsibility for stripped bolts'.What causes a bolt to strip because you shouldnt be changing your tires that often, unless you are burning rubber daily.
Click to expand...

Putting excessive torque on it. You only need to do it once - it can even happen on the first time.
 
Getting the damage repaired as we speak.

They have completely refurbished their garage now and looks decent. Have a proper set up downstairs.

Have learnt my lesson though, you get what you pay for really.


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swazi85 said:
Getting the damage repaired as we speak.

They have completely refurbished their garage now and looks decent. Have a proper set up downstairs.

Have learnt my lesson though, you get what you pay for really.
Click to expand...

Just to be sure, you're at Minty's again now? What happened to them giving you the run-around before - they had a change of conscience?

And would you trust them to fix this properly, keeping in mind what they did to your car before?
 
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