Mintys Tyres

Minty's Pretoria

swazi85 said:
Mintys Pretoria Beware

I would like to share my experience with Mintys Pretoria in the attempt to warn people to avoid their horrific service and possibly endangering your family's life by trusting them with your vehicle. Two weeks ago I bought new rims and Dunlop at3s, after two hours thirty minutes they finished installing the new wheels.

On driving home 110kph+ I experienced a violent shudder throughout the whole car on the highway. I then called the owner and said I think possibly they may have forgotten to balance one of the wheels.

2 days later I arrive and mintys and after about 40 minutes the mintys is owner tells me rims required spigot rings, he has measured and will order them for me. Another 20 minutes pass and I approach the car to find out why it's taking so long to refit one wheel.

I see the technician has snapped one of the bolts on the wheel hub and also scratched the brand new rims badly in the process.

The owner tells me he will order the spigot rings and fix the snapped hub bolt when I return. Over a week later eventually I'm told the spigot rings have arrived. An hour after arriving I am told the rings are fitted however they cannot fix the broken hub bolt and I should take it to Mitsubishi and they will pay for the replacement. Oh and also the previous bolts they fitted were not correct so they changed all of them.

Yet again on driving home I get a violent shudder in the car. This time having lost all faith in Mintys and wanting a car that's actually drivable I take my car to Tiger wheel & Tyre Silverlakes, on arrival I give the instruction I'd like to balance all 4 wheels. 15 minutes later I'm told buy one of the management that my car is not fit to be on the road and is a danger.

The reason my car was shaking violently is that 3 bolts one on one front wheels was spinning and could not be tightened due to it being stripped.

I ask the manager of Tiger wheel and Tyre to speak to the owner of mintys to confirm this with him, Mintys then tried to put the blame on Tiger wheel and Tyre and hung up.

To summarize I have a vehicle with 7 completely stripped bolts, 1 wheel which cannot be removed due to the bolts just spinning, 1 snapped bolt and scratched rims.
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Just a question and sorry to hear of the problem - HOW OLD WERE THE BOLTS/STUDS ON UR PAJERO?
What stripped - the new nuts fitted or the existing studs?
 
ekkekan said:
Just a question and sorry to hear of the problem - HOW OLD WERE THE BOLTS/STUDS ON UR PAJERO?
What stripped - the new nuts fitted or the existing studs?
Click to expand...

Nice try, Minty's. You made ***, you must fix.

At no point did he mention that it's a Pajero.

Maak reg papa.
 
ekkekan said:
Just a question and sorry to hear of the problem - HOW OLD WERE THE BOLTS/STUDS ON UR PAJERO?
What stripped - the new nuts fitted or the existing studs?
Click to expand...

Studs 4 years old and bolts were new supplied by mintys. Tiger wheel and Tyres opinion was the the bolts were massively over tightened. I also just checked my lumina whom they fitted Tyres to a couple month back, same story massively over torqued, I could barely loosen them and I'm a big guy.
 
At a tyre place in Claremont (TW&T) the fellow undoing the nuts dropped one and it fell into a covered drain. He didn't say anything but on the bill was "replacement stud" at R145,00. On querying it, I was given 3 different reasons, ranging from 1 - bolt missing, 2 - bolt worn, 3 - bolt damaged.

A customer standing near us spoke up and said he had seen the assistant undo the wheel nuts with his air-powered spanner and flick away the machine when it came loose. He saw the nut fall into the drain but the assistant made no move to retrieve it. I asked to speak to this assistant, but was told this was not possible, so I asked for the manager. He came and listened, said nothing but crossed out the R145 item on the invoice. The cashier asked if I was happy now, having held up other customers
 
Oh and just to clarify both the existing nuts and some of the new bolts stripped
 
Minty's Pretoria

swazi85 said:
Oh and just to clarify both the existing nuts and some of the new bolts stripped
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Thanks for the feedback. I have used this branch in Feb as well as the Midrand branch over a 8 year period and never had any issues.
 
I make sure by standing next to the guy fitting the tyres - that way one can see if they over tighten the nuts/bolts.
 
ekkekan said:
Thanks for the feedback. I have used this branch in Feb as well as the Midrand branch over a 8 year period and never had any issues.
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I'm glad you have atleast, personally I'd double check their work. As they have no stress about endangering your life.
 
chrisc said:
At a tyre place in Claremont (TW&T) the fellow undoing the nuts dropped one and it fell into a covered drain. He didn't say anything but on the bill was "replacement stud" at R145,00. On querying it, I was given 3 different reasons, ranging from 1 - bolt missing, 2 - bolt worn, 3 - bolt damaged.

A customer standing near us spoke up and said he had seen the assistant undo the wheel nuts with his air-powered spanner and flick away the machine when it came loose. He saw the nut fall into the drain but the assistant made no move to retrieve it. I asked to speak to this assistant, but was told this was not possible, so I asked for the manager. He came and listened, said nothing but crossed out the R145 item on the invoice. The cashier asked if I was happy now, having held up other customers
Click to expand...

Yussie, if a cashier had that kind of attitude with me after correcting an incorrect bill that was their fault, I'd cross out more of the bill to cover for my time that they've wasted.
 
@Pitbull - I have not used Malas for about 8 years as they used to be cheap when they had their old basic workshop but the new workshop had to be paid for by upping the good prices of the past.
 
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