Moving from AFrihost to Crystalweb

A

Aquiva

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Hey guys, as the topic says I'm looking at moving from Afrihost Capped to Crystalweb, but specifically the Home Capped Basic. Can anyone provide some insight if the Crystalweb service will be an improvement or not? The Premium and Business packages are just too expensive for my budget.

Thanks!
 
Also made the switch from Axxess to CrystalWeb this week. The speed and latency is amazing on CW/IS. On the Standard Business Capped package.
 
Ya... also looking at a move from Afrihost now... Afrihost Capped is just borked in the South still... and no ETA or reason, just tracert, tracert, monitor, contention, blah blah, still borked but refusal to acknowledge routine.

Subscribing to this thread.
 
Well currently I'm paying about R600 for line and ISP. Going to CrystalWeb's cheapest package is R100 more. I'm on a 10Mbps package, because then I don't have to kick any family members off the internet when I want to stream or game
 
Slightly different package, I went from a 20MB AH Business uncapped to a CW Business Capped package.

I don't have any complaints, works great. The guys in Cape Town are having issues apparently, so mileage might vary.
 
Aquiva said:
Well currently I'm paying about R600 for line and ISP. Going to CrystalWeb's cheapest package is R100 more. I'm on a 10Mbps package, because then I don't have to kick any family members off the internet when I want to stream or game
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So R400 line rental and R200 for data?

Not sure if the offer is still available but Vox had a 25gig4gig account with the uncapped bolt-on for R149 per month. So that's 25gb to use between 6am-6pm but between 6pm-6am during weekdays and all weekend the account is basically uncapped. Performance is superb, basically what capped accounts used to be like until ISP's started shaping, throttling, managing (however you want to spin it) their capped offerings.

You could get the uncapped bolt-on on its own for R59.00. That what I'm using in addition to a 200gb WA capped account. WA is the default account with bolt-on used after 6pm and all weekend when I do the heavy lifting (about 140gb so far this month).

This was me downloading torrents yesterday and overnight (10mb line). Multiple torrents until around 11pm and then it was just a single torrent but still maintained close to max line speed (just over 80%)

vox uncapped bolt on.jpg
 
Thanks I'm nit a heavy downloader, but 3 family members all stream/browse etc gives me usage of about 60GB per mont if no devices need any updating!
 
Aquiva said:
Thanks I'm nit a heavy downloader, but 3 family members all stream/browse etc gives me usage of about 60GB per mont if no devices need any updating!
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Wow, that's minuscule.

What time of the day are they generally doing the streaming/browsing?

60gb or 2gb per day. I would imagine the majority of that happens on the weekend. The 25 gig4gig with bolt-on would probably work quite well for you.
 
Generally between 1:700-:22:00 and then weekends. I don't mind paying for the smallest CW package, if I know the latency for the standard account will be sufficient or better then Afrihost
 
Aquiva said:
Generally between 1:700-:22:00 and then weekends. I don't mind paying for the smallest CW package, if I know the latency for the standard account will be sufficient or better then Afrihost
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Okay, well, I've used them all, OW, CW, Afrihost, Axxess, WA. Vox right now is substantially better than all of them. Gig4gig would have you covered and if you exceed your cap, you still have the freedom of using as much as you like 6pm-6am weekdays and all weekend.

Sign up can be done electronically via their web interface. Not as user friendly as Afrihost's or Axxess's and I haven't tried CW's lately...
 
sand_man said:
Okay, well, I've used them all, OW, CW, Afrihost, Axxess, WA. Vox right now is substantially better than all of them. Gig4gig would have you covered and if you exceed your cap, you still have the freedom of using as much as you like 6pm-6am weekdays and all weekend.

Sign up can be done electronically via their web interface. Not as user friendly as Afrihost's or Axxess's and I haven't tried CW's lately...
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Thanks I'll check them out!
 
I have no prodded into this thread as OP had stated the intention to establish from other customers how the home capped accounts perform. Unfortunately it seems posts have been deleted although the clean up is incomplete and collateral damage is being inflicted on people who've posted in this thread in favour of Crystal Web.

As a rule I recommend the premium products - they really are worth it. The home capped accounts are giving us a couple of headaches and are fairly useful product range for instances such as the one you've suggested where a fairly high line speed is on offer. Please do get in touch with the sales team
 
Paul Hjul said:
I have no prodded into this thread as OP had stated the intention to establish from other customers how the home capped accounts perform. Unfortunately it seems posts have been deleted although the clean up is incomplete and collateral damage is being inflicted on people who've posted in this thread in favour of Crystal Web.

As a rule I recommend the premium products - they really are worth it. The home capped accounts are giving us a couple of headaches and are fairly useful product range for instances such as the one you've suggested where a fairly high line speed is on offer. Please do get in touch with the sales team
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Thanks! Are you a CW rep? So are you saying that on a 10Mbps line the Home Capped account is okay. But i should go premium if I drop to 4Mbps?
 
Avoid VOX.... I have also used them all: OW, Afrihost, Axxess, WA, MWEB and VOX.

If not CW, then I would go for Axxess...... but don't go anywhere near VOX.... you will regret it ! :whistle:
 
Dipro said:
Avoid VOX.... I have also used them all: OW, Afrihost, Axxess, WA, MWEB and VOX.

If not CW, then I would go for Axxess...... but don't go anywhere near VOX.... you will regret it ! :whistle:
Click to expand...
Ja vox is all good and dandy until you have issues and have to contact the support team
 
ghostR said:
Ja vox is all good and dandy until you have issues and have to contact the support team
Click to expand...

In my experience Vox has a much more "informed" support team than most other ISPs and their checklist based support system. Albeit getting ahold of a Vox techie over email is a bit of a challenge.
 
The Bolt-On is just applicable to the Gig4Gig package, then it will be more expensive than CW or WebAfrica!
 
slvr said:
In my experience Vox has a much more "informed" support team than most other ISPs and their checklist based support system. Albeit getting ahold of a Vox techie over email is a bit of a challenge.
Click to expand...
Ja and when phoning in I always seem to get a new support agent who has only worked at the company for >6 months
 
ghostR said:
Ja and when phoning in I always seem to get a new support agent who has only worked at the company for >6 months
Click to expand...

luck of the draw then, I usually get an old man who sounds like he knows whats up
 
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