Moving - Transferring ADSL

[saffakanera]

Hi guys,

I move on the 1st of December, do I contact Telkom about the move from the 1st, or can I do it prior to the move to request a line transfer / move.


Thanks.

 

[stevovo]

You can tell them prior to your move and give them the date to install the line.

 

[deweyzeph]

If you do a search on this forum, you will see that the general consensus is that it's far better and more efficient to cancel your existing line and then apply for a new line at your new house, rather than applying for a transfer. For some reason Telkom messes up line transfers on a regular basis. So better to just cancel everything, and then start from scratch at your new home.

 

[Magandroid]

If you're moving from one suburb to another then your line will work from a different exchange, so essentially your line will be cancelled and a new line will be provided, with a different number. Even if you request a "transfer" you will still receive a different number. So yes it is better to cancel your existing line and apply for a new line. Also remember that you need to give Telkom a month's notice, so if you cancel it only on the 1st of December then you will be paying for the month of December. And yes, Telkom always screws up transfers.

 

[FNfal]

The way to do it is go to the telkom front office and arrange a fixed date transfer , that way they will transfer it on the day you request .just make sure u ask for a fixed date transfer and it will be allocated on the day you request

 

[stroebs]

The way to do it is go to the telkom front office and arrange a fixed date transfer , that way they will transfer it on the day you request .just make sure u ask for a fixed date transfer and it will be allocated on the day you request

This way works best.

The way i have always done it (I've moved a lot) is cancel my line and re-apply for a new line. The fixed date transfer works best because then there is no waiting period, it's an immediate transfer of your line to your new premises.