MTN Black Friday Discussions

[LegionX]

At this point I've given up, going to treat it as a 500gb anytime + 100gb night data contract. I tried complaining but because I was the only one they weren't taking me seriously and they kept explaining to me that night data can't be used on the linked sim cards even though I must have said like 5 times that it wasn't working on the main sim.

Feels you bud. I have also complained, now there is 2 of us.

 

[G_ROG1]

They just slashed all of my data. Took away all the roll over data and gave me some weird bundles as on the attachment. I am on the 500 gb deal. Anyone else have this happpen to them

 

[znubair]

They just slashed all of my data. Took away all the roll over data and gave me some weird bundles as on the attachment. I am on the 500 gb deal. Anyone else have this happpen to them

I have the similar problem...
Data showing as 1GB instead of 16GB and free minutes showing 100 instead of 500

EDIT: Ok looks to have sorted itself out now, showing the correct balances

 

[Shaw_ma]

I have also emailed them regarding the night express. If they can't fix it they need to come up with a different solution. Either credit us againfor February and March. Or just give us 1000gig anytime until this is sorted. Because i have 500 gig night express which i can't use.

 

[Stevewarren]

Yeah I also emailed them but got no reply. Will email them again today.

 

[electrix]

Jacqui O’Sullivan, Executive: Corporate Affairs, MTN SA

Cell: 083 200 6274 / E-mail: [email protected]

Mthokozisi Ndlovu, Public Relations Specialist, MTN SA

Cell: 083 209 2683 / E-mail: [email protected]

 

[Duke of Hazard]

300mbps on 5G, so our contracts are 5G enabled.

 

[Shaw_ma]

Communication from MTN this morning, they claim night express should be working without datashare being deactivated. I will test tonight

 

[dlevine]

Communication from MTN this morning, they claim night express should be working without datashare being deactivated. I will test tonight

and?

 

[Shaw_ma]

My Night Express is working

 

[airborne]

My Night Express is working

Your 400gb night bundle is being depleted?

 

[Shaw_ma]

No night express worked. Doesn't use my anytime data

 

[airborne]

No night express worked. Doesn't use my anytime data

But was the 400gb night data used because it seems the 100gb night data was being used but not the the 400gb?

 

[Shaw_ma]

I get 500 500 monthly. So my night data currently about 490

 

[Stevewarren]

Yeah the question is if it's going to use the 400GB part of the night data bundle. It always has used the first 100GB bundle fine.

 

[ReeceDBN031]

Hi all, so a first time for me ever using data share, upgraded to the 500 + 500 gig BF deal, how do i manage the data being shared exactly...?

as it just shares the entire bundle with my cell number(one i want to share with).. any ideas..?

 

[MRK911]

Hi all, so a first time for me ever using data share, upgraded to the 500 + 500 gig BF deal, how do i manage the data being shared exactly...?

as it just shares the entire bundle with my cell number(one i want to share with).. any ideas..?

The number you are sharing to has access to the total data available to share.
There's no way to limit the amount of data that can be shared.

 

[ReeceDBN031]

The number you are sharing to has access to the total data available to share.
There's no way to limit the amount of data that can be shared.

Ohhhh wow, 1538gigs shareable ... lol fun times

 

[MRK911]

Ohhhh wow, 1538gigs shareable ... lol fun times

Are you on the 500GB anytime + 500GB promo(anytime aswell)?

if you are then the Promo data is not shareable...

 

[ReeceDBN031]

What is the promo data ...? as when i clicked data share it gave me that number sharable...?

Edit: it says 1038gigs sharable