MTN Black Friday Discussions

Inzaghi007 said:
Sent an Email to Jacqui
Got a reply back from another agent of behalf of Jacqui who will be handling the matter.

I'm not sure why mtn is not coming clean about this matter publicly. Will save everybody including their call centre the headache of dealing with clients.
Click to expand...

jacqui should check this thread out
 
I got a "Made for me Small" SIM only offer - 1GB, 100mins, 100sms, anytime 20GB reoccurring for R249 p/m
 
I.am.Sam said:
yeah the thing is we got the data so we should be liable
Click to expand...
Doesn't work that way, otherwise they could load whatever they want any month and charge us. At worst it should of loaded 50 + 50 for me and charged R999 because that's the contract without the black friday promotions.
 
36Month contract is R79 a month, 10.5GB anytime data, 500MB night express, 150Min and 50 SMS’s

36months contract for R149 a month, 10.5GB anytime data, 500MB night express, 550Min and 50 SMS’s

36months contract for R99 a month, 20.5GB anytime data, 500MB night express, 50Min and 50 SMS’s

36months contract for R199 a month, 50.5GB anytime data, 500MB night express, 50Min and 50 SMS’s



36months data deal for R499 a months, 500GB anytime data and 500GB night express

This is what I was offered.
 
hcpeer said:
36Month contract is R79 a month, 10.5GB anytime data, 500MB night express, 150Min and 50 SMS’s

36months contract for R149 a month, 10.5GB anytime data, 500MB night express, 550Min and 50 SMS’s

36months contract for R99 a month, 20.5GB anytime data, 500MB night express, 50Min and 50 SMS’s

36months contract for R199 a month, 50.5GB anytime data, 500MB night express, 50Min and 50 SMS’s



36months data deal for R499 a months, 500GB anytime data and 500GB night express

This is what I was offered.
Click to expand...

furk me that 499 is good

where did you get this ?
 
Stevewarren said:
Wait what? I was offered 300 + 300 for R499.
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These guys literally make s hit up as they go along!!

I had a 30 minute conversation with one of their sales consultants this morning. I recorded the entire call. Would love to post it here so you could hear just how contrived their entire business model is!! Absolute nightmare!! Took the sales consultant 6 minute to work out how much data could be shared on the package he was offering.

Told him if it's so confusing for him, how's the customer meant to know head from tail!!

Anyway, got another call from a sales rep referred via Jacqui's office who made additional upgrade options available...

The following offers were punted:
1.) R99 - 21gb's anytime data, 50 minutes, 50 smses
2.) R199 - 51gb anytime data, 50 minutes, 50 smses
3.) R499 - 600gb of which 100gb is night owl, 500gb is anytime of which 100gb is shareable via data share...
4.) R199 - 15.5gb anytime data, 100 minutes product code: 2020991 CT 00004 BF
5.) R199 - 80gb anytime data of which 40gb is shareable and 80gb night owl data Product Code: 2020991 CT 00014 BF
6.) R299 - 150gb anytime data of which 75gb is shareable, 150gb night owl of which 75gb is shareable Product Code: 2020991 CT 00015 BF

All of the above are sim only and can be cancelled with 2 month penalty. I've included product code where one was provided...

Promotional data expires after 30 days and is not shareable.
 
Last edited:
for any deals you get on retentions please ask for the code

cos im on a call now and she has no idea about a 300 or 500 gig deal

not even a 100 gig deal for 299
 
sand_man said:
These guys literally make s hit up as they go along!!

I had a 30 minute conversation with one of their sales consultants this morning. I recorded the entire call. Would love to post it here so you could hear just how contrived their entire business model is!! Absolute nightmare!! Took the sales consultant 6 minute to work out how much data could be shared on the package he was offering.

Told him if it's so confusing for him, how's the customer meant to know head from tail!!

Anyway, got another call from a sales rep referred via Jacqui's office who made additional upgrade options available...

The following offers were punted:
1.) R99 - 21gb's anytime data, 50 minutes, 50 smses
2.) R199 - 51gb anytime data, 50 minutes, 50 smses
3.) R499 - 600gb of which 100gb is night owl, 500gb is anytime of which 100gb is shareable via data share...
4.) R199 - 15.5gb anytime data, 100 minutes product code: 2020991 CT 00004 BF
5.) R199 - 80gb anytime data of which 40gb is shareable and 80gb night owl data Product Code: 2020991 CT 00014 BF
6.) R299 - 150gb anytime data of which 75gb is shareable, 150gb night owl of which 75gb is shareable Product Code: 2020991 CT 00015 BF

All of the above are sim only and can be cancelled with 2 month penalty. I've included product code where one was provided...

Promotional data expires after 30 days and is not shareable.
Click to expand...

you dont have the code for the 500gb ?
 
I.am.Sam said:
for any deals you get on retentions please ask for the code

cos im on a call now and she has no idea about a 300 or 500 gig deal

not even a 100 gig deal for 299
Click to expand...
Morris Mhlarhi [ MTN SA - GODISANANG RECRUITMENT AND HOLDINGS (PTD) LTD ] <[email protected]>

This is the guy that contacted me via email and telephonically...
 
sand_man said:
These guys literally make s hit up as they go along!!

I had a 30 minute conversation with one of their sales consultants this morning. I recorded the entire call. Would love to post it here so you could hear just how contrived their entire business model is!! Absolute nightmare!! Took the sales consultant 6 minute to work out how much data could be shared on the package he was offering.

Told him if it's so confusing for him, how's the customer meant to know head from tail!!

Anyway, got another call from a sales rep referred via Jacqui's office who made additional upgrade options available...

The following offers were punted:
1.) R99 - 21gb's anytime data, 50 minutes, 50 smses
2.) R199 - 51gb anytime data, 50 minutes, 50 smses
3.) R499 - 600gb of which 100gb is night owl, 500gb is anytime of which 100gb is shareable via data share...
4.) R199 - 15.5gb anytime data, 100 minutes product code: 2020991 CT 00004 BF
5.) R199 - 80gb anytime data of which 40gb is shareable and 80gb night owl data Product Code: 2020991 CT 00014 BF
6.) R299 - 150gb anytime data of which 75gb is shareable, 150gb night owl of which 75gb is shareable Product Code: 2020991 CT 00015 BF

All of the above are sim only and can be cancelled with 2 month penalty. I've included product code where one was provided...

Promotional data expires after 30 days and is not shareable.
Click to expand...
The minutes/data combos are useless compared to 2018 let alone 2016.
 
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