ReeceDBN031
Expert Member
lucky yougot an unexpected call from mtn..upgraded...lovely..looks like they running through the contracts that haven't upgrade yet for the 2018 BF
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lucky yougot an unexpected call from mtn..upgraded...lovely..looks like they running through the contracts that haven't upgrade yet for the 2018 BF
Retentions 135 just confirmed to me that 100GB is available to Datashare on the 500GB contract (2020991 CT 00024 BF)Datashare is the main reason I took out this offer![]()
negatory - I got through to a normal MTN sales agent & he confirmed that only Retentions / Cancellations (135 option 1 option 3) can offer these 2020991 CT 000xx BF deals for existing contractsHas anyone managed to get a Black Friday Retention deal as anew contract?
Is your data share working now?Retentions 135 just confirmed to me that 100GB is available to Datashare on the 500GB contract (2020991 CT 00024 BF)
the R149x36 550 minutes + 15.5 GB + 500 MB night (2020991 CT 00019 BF) is also still available
waiting time was 31 minutes which I think is good for a Friday afternoon
I don't have a problem with the 100GB my issue is it used that bundle first which is a problem.Retentions 135 just confirmed to me that 100GB is available to Datashare
I haven't heard about that deal, is it open to anyone (ie no existing contract) and when is the promo running till?400 GB data + 400 minutes @ R399 x 36
The base data should always be the datashare and the promo data has always been used first.I don't have a problem with the 100GB my issue is it used that bundle first which is a problem.
The previous contract used the share bundle last.
Well it was sharing 100GB bundle and previous contract only 50GB was shareable.Can you actually confirm you were running datashare on the native 500gb data and once you were 100gb down the datashare stopped working?
Looks like these contracts may have some issues
Well it was sharing 100GB bundle and previous contract only 50GB was shareable.
So no it wasn't sharing the big bundle but the promotional 100GB.
400gb + 400min for R399.negatory - I got through to a normal MTN sales agent & he confirmed that only Retentions / Cancellations (135 option 1 option 3) can offer these 2020991 CT 000xx BF deals for existing contracts
you can however ask for the following deals from the normal sales guys:
150 GB data; zero minutes or SMS @ R299 x 36
400 GB data + 400 minutes @ R399 x 36
60 GB data + 3600 minutes + unimited SMS @ R799 x 36
400gb + 400min for R399.
Is that for real or a typo. Probably 40gb?
Is your data share working now ?
Not a typo - that is what I was offered by a sales agent on 135 Upgrades - I suppose it is based on each client's profile (have been with MTN for over 20 years). Nevertheless I decided to rather go with the deal that Retentions offered me.400gb + 400min for R399.
Is that for real or a typo. Probably 40gb?
I guess it is based on client profile - and they did not give details until when (maybe 9 Dec which is the date until which their 2020 Black Friday deals have been extended)I haven't heard about that deal, is it open to anyone (ie no existing contract) and when is the promo running till?
The base data should always be the datashare and the promo data has always been used first.
got an unexpected call from mtn..upgraded...lovely..looks like they running through the contracts that haven't upgrade yet for the 2018 BF
I upgraded 2 weeks ago. For a week thereafter I lost all internet services. That was finally fixed.My BF upgrade not reflecting yet when I do a balance check. Surely it should be activated by now? Do I need to call 135 again?
In the same situation. Think they overloaded. Called yesterday and I am supposed to expect email todayI’ve upgraded 2 lines last week Friday (27/11) @ retentions. Only 1 line has been renewed but no pro rata minutes and data have been loaded.
The 2nd line hasn’t been upgraded as yet. I called in yesterday and tried to renew again and the system says error. Renewal pending.
anyone else experiencing any of this?