MTN Black Friday Discussions

Shay05 said:
This is unacceptable.
I requested that they either provide 4x 100GB bundles since the issue is with the 400GB 5G bundle, or to provide 100GB shareable data instead of the 50% credit, but i haven't received a response yet.
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When I first complained, they tried loading an extra 5gb bundle to my package to see it could be shared and it still didn't work.
 
Shay05 said:
This is unacceptable.
I requested that they either provide 4x 100GB bundles since the issue is with the 400GB 5G bundle, or to provide 100GB shareable data instead of the 50% credit, but i haven't received a response yet.
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yeah i told them 50gb even as i only needed 50gb to 2 sims ...

but yeah same thing as 100gb shareable
 
We should buy a prepaid sim and then tell them to load 100GB onto that sim in order for us to share until it gets sorted out.
 
Someone from MTN mentioned that I can get "Dual sim for now". I can still data share from the primary number (i.e. The dual sim won't be able to active data share)

Can any one with dual sim confirm that they are still able to data share?
 
Shay05 said:
Someone from MTN mentioned that I can get "Dual sim for now". I can still data share from the primary number (i.e. The dual sim won't be able to active data share)

Can any one with dual sim confirm that they are still able to data share?
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Good luck asking an MTN agent to activate dual sim for you.
 
Tried to link the Missus on the 2nd sim for this contract, get this error.
 

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I just got my new data... but all I got was the 400GB anytime data.
My night bundle is gone, my carry overs.. are gone.., my 100gb promo added is gone WTF
 
I had 550gb anytime,and 400gb night, I know some expire, but I noticed the below.
With new data load, under 800gb, I left my ps to download a game, it ate my promo anytime,not my promo night
 

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Thinking of setting up a dual calling sim, googled a bit, apparently you go in and buy a prepaid mtn sim, and phone the call center. They will link for you. Has anyone tried this?

Also, once service is active, can I still do data share using my primary sim?
 
LegionX said:
Thinking of setting up a dual calling sim, googled a bit, apparently you go in and buy a prepaid mtn sim, and phone the call center. They will link for you. Has anyone tried this?

Also, once service is active, can I still do data share using my primary sim?
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I'm trying to activate dual calling from December, all the service champions seem clueless, I have sent an email to executive complaints but no response
 
ejacob25 said:
I'm trying to activate dual calling from December, all the service champions seem clueless, I have sent an email to executive complaints but no response
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Seems about right, they are clueless on most issues.
Have you tried in store?
 
This is the response I got for the data share.
We do apologize for this inconvenience, this is ou tof our control as mentioned before.

The data share fix is continuing into today due to some unexpected issues the technicians experienced.

I will keep you updated as I receive feedback.

My apologies once again and thank you for your patience and understanding.
 
I did the R199 Black Friday upgrade package, 50GB and 500 mins

I only received 16GB data allocation today, anyone else have the incorrect amount of data allocated?
 
I'm on the R99 pm 21GB + 50min.
Got absolutely nothing in terms of data or minutes today. I'm drained by this company!!
 
LegionX said:
Thinking of setting up a dual calling sim, googled a bit, apparently you go in and buy a prepaid mtn sim, and phone the call center. They will link for you. Has anyone tried this?

Also, once service is active, can I still do data share using my primary sim?
Click to expand...
I hit a brick wall trying to setup dual calling.
 
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