MTN Black Friday Discussions

Tried taking this one, but the lady from retentions said I should wait for official release of BF deals to circumvent the upgrade fee
It was a lie after all. Retentions called today and said I am still going to pay the upgrade fee and I called the lady a liar and asked to port to prepaid and she transferred me to who I presume is her boss and told her the same thing and she hung up on me!
 
is mtn retentions really " mtn retentions'...I always get called by some third party to upgrade...my last BF upgrade was even done via a third party who called and offered me the deal
 
If I do a retention deal, is it normal for them to ask a copy of my ID and a clearance letter?

No?

Did mine over the phone, confirmed ID and did standard security checks: ie which of the following companies do you have a personal loan with, which address have you previously lived at, etc.

10 mins later upgrade done
 
is mtn retentions really " mtn retentions'...I always get called by some third party to upgrade...my last BF upgrade was even done via a third party who called and offered me the deal

I upgraded last week,

The external companies still call.
 
I may be corrected but the mtn sales / retentions are run by Ignition call centre
 
Y'ello Reece

Black Friday has arrived!

Thank you for registering for our Black Friday deals. Below is the first look at our deals with massive discounts on smartphones, data and voice deals, and home connectivity.

Click here to view all the deals.

Visit our website or your nearest MTN branch to get your hands on one of these deals today!
 
  • Sad
Reactions: SHL
Those are a waste of time, and their countdown still shows launching at midnight, so I hope there are others.
So many seem to only want sim deals. Looking for a phone and contract.... iPhone 15 pro Max, but there are zero specials anywhere worth anything. May just end up buying one privately and dropping the contract to a very low sim deal I guess. They don't seem to be trying very hard.
 
Top
Sign up to the MyBroadband newsletter
X