MTN Black Friday Discussions

dont you be flirting with me missey !!

perhaps the retentions ppl at mtn, like those at vodacom, can also put together deals that are "not on the table".
there were in fact 2 contracts that were upgraded, both were originally 50gb (anytime data. promo data, bla bla bla).
one remains 50gb (anytime data - no promo, streaming etc) - R210pm or about that.
the other was increased to 100gb (anytime data - no promo, streaming etc) - R359pm

i hope so too - if a fast one, i'll cancel.
like them, i also record the calls (once bitten, twice shy)
there is also mail confirmation on the initial 50gb retentions deal, the 100gb piggy backed on that one.


so looking at "platinum" above as a close example.
50gb anytime + 50gb streaming @ R260pm.

with the one contract (50gb), they have stripped away the streaming portion that i am not interested in, to simply 50gb anytime, and reduced the cost to R210pm.
that data contract is not on the list anywhere either.
Yebo yes but the point is they can only build those custom contracts on top of their current data contract range. Hence because only the base data can be shared no matter what custom deal they build on top of a contract the shareable base data will never change.

At my last upgrade with 250GB of anytime data the agent at time of signing told me the shareable data was 100GB but it was in fact only 70GB. I’d make an innocent call to retention's tomorrow and ask an agent to check on the system how much of the data on you contract is shareable and what the base contract is called, that's the only way I could finally confirm what I was actually getting after I signed my contract because these sharks only put the contract code on the contract doc, the actual data allowance is not stated.
 
On Internet Ruby the shareable base data is 70GB
Just got my new data allocation today, shows 140 gig shareable, fyi, might be carry over idk,.,,, my data got allocated today, showns 320 gig, 180 promo data and 140 give normal data, it showed on the mtn app the normal data expires on the 12, so I can assume it to be correct, the promo data is any time and is split as a 30gig, 50 gig and a 100 gig bundle, not sure what is up with that. Definitely no pro rata data either as it is a new month.As far as I am aware, data doesn't carry over so can only assume it is correct till stated otherwise. But last month it showed 140 give as shareable as well, just becuase it shows up as internet ruby doesn't mean allocations is the same, it just the base package name. The base package has that allocation
 
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