MTN Black Friday Discussions

[airborne]

dont you be flirting with me missey !!

perhaps the retentions ppl at mtn, like those at vodacom, can also put together deals that are "not on the table".
there were in fact 2 contracts that were upgraded, both were originally 50gb (anytime data. promo data, bla bla bla).
one remains 50gb (anytime data - no promo, streaming etc) - R210pm or about that.
the other was increased to 100gb (anytime data - no promo, streaming etc) - R359pm

i hope so too - if a fast one, i'll cancel.
like them, i also record the calls (once bitten, twice shy)
there is also mail confirmation on the initial 50gb retentions deal, the 100gb piggy backed on that one.


so looking at "platinum" above as a close example.
50gb anytime + 50gb streaming @ R260pm.

with the one contract (50gb), they have stripped away the streaming portion that i am not interested in, to simply 50gb anytime, and reduced the cost to R210pm.
that data contract is not on the list anywhere either.

Yebo yes but the point is they can only build those custom contracts on top of their current data contract range. Hence because only the base data can be shared no matter what custom deal they build on top of a contract the shareable base data will never change.

At my last upgrade with 250GB of anytime data the agent at time of signing told me the shareable data was 100GB but it was in fact only 70GB. I’d make an innocent call to retention's tomorrow and ask an agent to check on the system how much of the data on you contract is shareable and what the base contract is called, that's the only way I could finally confirm what I was actually getting after I signed my contract because these sharks only put the contract code on the contract doc, the actual data allowance is not stated.

 

[wizardofid]

On Internet Ruby the shareable base data is 70GB

Just got my new data allocation today, shows 140 gig shareable, fyi, might be carry over idk,...I think it is likely carry over....so you likely correct, the promo data is rather weird, it is 3 bundles 30 gig, 50 gig and 100 gig....

 

[airborne]

Just got my new data allocation today, shows 140 gig shareable, fyi, might be carry over idk,...I think it is likely carry over....so you likely correct, the promo data is rather weird, it is 3 bundles 30 gig, 50 gig and 100 gig....

Yes the base data rolls over for 60 days and is also the last data to be used.
Thats pretty much the deal I got last year, how much is it now?

 

[handyman007]

From the conversations I had with MTN agents a week ago, my contract was ending on 11/11/26. I was told I'd lose the 100GB allocation I was getting, be moved to a month to month 15GB base contract and pay the same amount. Well, that didn't happen. I was allocated the 100GB today. Anyone have an idea how these MTN contracts operate after expiry?

I'm also struggling to get a new contract via retentions.

 

[Grant]

Yebo yes but the point is they can only build those custom contracts on top of their current data contract range. Hence because only the base data can be shared no matter what custom deal they build on top of a contract the shareable base data will never change.

At my last upgrade with 250GB of anytime data the agent at time of signing told me the shareable data was 100GB but it was in fact only 70GB. I’d make an innocent call to retention's tomorrow and ask an agent to check on the system how much of the data on you contract is shareable and what the base contract is called, that's the only way I could finally confirm what I was actually getting after I signed my contract because these sharks only put the contract code on the contract doc, the actual data allowance is not stated.

there is good reason i make them confirm by email.
here on the 50gb deal:
50gb anytime @R219

so you will see there is no such package as 50gb anytime @219pm

 

[Grant]

I'm also struggling to get a new contract via retentions.

mail them directly.
tell them you got a call from someone recently, and cannot remember the name
[email protected]

 

[airborne]

there is good reason i make them confirm by email.
here on the 50gb deal:
50gb anytime @R219

so you will see there is no such package as 50gb anytime @219pm


View attachment 1953877

Hauw baba in your own email it says "Mobile Internet Platinum" - that's the base contract and hence as per my earlier screenshot only 30GB will be shareable, the extra 20GB is "promo" data that won't be shareable. No where in that email does it state the full 50gb will be shareable.

As I said phone retention's and ask someone to check on the system what is showing as shareable and ask them to screenshot it and send it to you, that's the only way to be sure, that's what I did.

 

[Grant]

Hauw baba in your own email it says "Mobile Internet Platinum" - that's the base contract and hence as per my earlier screenshot only 30GB will be shareable, the extra 20GB is "promo" data that won't be shareable. No where in that email does it state the full 50gb will be shareable.

and what is the cost of that deal you posted - R219 ???
where in that email is is stated there is a promo portion - "anytime" and "promo" are two different animals.
again, streaming was stripped and its a straight up 50gb anytime - no promo, no streaming.

As I said phone retention's and ask someone to check on the system what is showing as shareable and ask them to screenshot it and send it to you, that's the only way to be sure, that's what I did.

oh jesus christ !!!
you are fixated on those cutesy package names.
you know, and stated earlier yourself "anytime" data is the sharable data not the "promo" etc.
pls show us another deal at R219pm under any package name - good luck with that search.

and yes, i've had a multitude of conversations with them - i'm not going to be sitting here for the next 7 months trying to prove to you agreements between them and i - along with endless posting of copies of mail and text messages

perhaps being a customer of 25yrs counts in ones favour who knows - but they also allocated to me a series of their phone numbers under their prefix:
assume:
083 1234567
073 1234567
etc
little favours you see
so now my phone number is 083 1234567, the data sim in the phone is 073 1234567, the sim in the wifi router ......, the sim in the home phone .......
now you ask them to do the same for you, lets see how far you get with that.

anyway, i'm out - done with the petulance !
not wasting my time with the incessant nitpicking, perhaps a deal was offered to me that was not offered to you - live with it.

i also have a fibre line from octotel / rsaweb - - free of charge, mahala - 8yrs now.
little reciprocal favours - we all give and receive them.

but do let us know when you find that R219pm deal advertised - under any name
once you find it, i'll post a copy of the email with the 100gb deal - until then, i'm done with this waste of time

 

[wizardofid]

Yes the base data rolls over for 60 days and is also the last data to be used.
Thats pretty much the deal I got last year, how much is it now?

R419 but 12 months only......honestly it is R60 odd more than the 353 I was paying. but it is 250 gig anytime......not this streaming data crap they have been peddling to create "apparent" value.

12 months is a bit meh as next year I am right back at square one...having to fight them tooth and nail, to retain the same data....

Personally MTN isn;t only taking the wizz with this streaming data, but with pricing as well, pricing should be going down not up.

The networks eventually going to learn the hard way there is a tipping point of affordability drop off.....might be too late by then...

 

[airborne]

and what is the cost of that deal you posted - R219 ???
where in that email is is stated there is a promo portion - "anytime" and "promo" are two different animals.
again, streaming was stripped and its a straight up 50gb anytime - no promo, no streaming.

oh jesus christ !!!
you are fixated on those cutesy package names.
you know, and stated earlier yourself "anytime" data is the sharable data not the "promo" etc.
pls show us another deal at R219pm under any package name - good luck with that search.

and yes, i've had a multitude of conversations with them - i'm not going to be sitting here for the next 7 months trying to prove to you agreements between them and i - along with endless posting of copies of mail and text messages

perhaps being a customer of 25yrs counts in ones favour who knows - but they also allocated to me a series of their phone numbers under their prefix:
assume:
083 1234567
073 1234567
etc
little favours you see
so now my phone number is 083 1234567, the data sim in the phone is 073 1234567, the sim in the wifi router ......, the sim in the home phone .......
now you ask them to do the same for you, lets see how far you get with that.

anyway, i'm out - done with the petulance !
not wasting my time with the incessant nitpicking, perhaps a deal was offered to me that was not offered to you - live with it.

i also have a fibre line from octotel / rsaweb - - free of charge, mahala - 8yrs now.
little reciprocal favours - we all give and receive them.

but do let us know when you find that R219pm deal advertised - under any name
once you find it, i'll post a copy of the email with the 100gb deal - until then, i'm done with this waste of time

Don't you dare invoke the name of Jezus Crust you heathen!!
It feels like you aren't even bothering to read my replies and that makes me a sad panda.
I fear the dementia is catching up on Grant

Just because MTN staff are prepared to give you a quick shake under the table doesn't mean they can change reality and the reality is they can only build retentions contracts on their existing contract range and no matter the total data allowance only the base data of that particular contract type can be shared. The retentions contracts will not match their traditional offerings in terms of price or data allocation but they will share the same name and base data.

Anytime data means nothing else other than the data can be used at any time of the day for any use, it doesn't signify that the data is base data. Anytime data can apply to the base data and the promo data and promo data can be anytime data or streaming data or a mix of the two.

The point being just because they say the contract includes 50GB anytime data does not mean the full 50GB is shareable and further to that they haven't overtly stated as much BUT they have stated the contract is built on top of the "Mobile Internet Platinum" hence only 30GB could ever be shareable, the extra 20GB is "promo" data and that won't be shareable - they just failed to mention that, just like the sneaky little MTN employees they are

 

[airborne]

R419 but 12 months only......honestly it is R60 odd more than the 353 I was paying. but it is 250 gig anytime......not this streaming data crap they have been peddling to create "apparent" value.

12 months is a bit meh as next year I am right back at square one...having to fight them tooth and nail, to retain the same data....

Personally MTN isn;t only taking the wizz with this streaming data, but with pricing as well, pricing should be going down not up.

The networks eventually going to learn the hard way there is a tipping point of affordability drop off.....might be too late by then...

That's probably not far off what I’m paying albeit I've been though their price increase bs so it's more now.
I don't mind them bundling streaming data as long as the anytime portion of the contract is sufficient.
I had huge amounts of streaming data on one of my previous MTN contracts and it was actually pretty useful for watching 4k YouTube which hammers your data. The problem is when they advertise it as 250GB Data but when you look closely only 100GB is anytime.

 

[Grant]

Don't you dare invoke the name of Jezus Crust you heathen!!
It feels like you aren't even bothering to read my replies and that makes me a sad panda.
I fear the dementia is catching up on Grant

Just because MTN staff are prepared to give you a quick shake under the table doesn't mean they can change reality and the reality is they can only build retentions contracts on their existing contract range and no matter the total data allowance only the base data of that particular contract type can be shared. The retentions contracts will not match their traditional offerings in terms of price or data allocation but they will share the same name and base data.

Anytime data means nothing else other than the data can be used at any time of the day for any use, it doesn't signify that the data is base data. Anytime data can apply to the base data and the promo data and promo data can be anytime data or streaming data or a mix of the two.

The point being just because they say the contract includes 50GB anytime data does not mean the full 50GB is shareable and further to that they haven't overtly stated as much BUT they have stated the contract is built on top of the "Mobile Internet Platinum" hence only 30GB could ever be shareable, the extra 20GB is "promo" data and that won't be shareable - they just failed to mention that, just like the sneaky little MTN employees they are

no

 

[airborne]

no

No worries poppet, most people live in denial so you wont be alone, enjoy